The Slack Blog
How Salesforce’s BaseCamp Agent Streamlines Employee Support in Slack
BaseCamp Agent provides Salesforce employees with fast answers to workplace questions, cutting manual case volume and simplifying internal support.
How Search Queries Shape Better Content and Smarter Search
Learn how understanding real user search queries, not just keywords, can improve both web SEO and internal search experiences.
How Knowledge Search Uses AI to Instantly Access Information
Knowledge search uses AI to understand context and intent, delivering relevant information faster than traditional keyword matching.
Semantic Search Explained: How It Works, and Why It Matters
Semantic search uses artificial intelligence to understand what the searcher really wants and provide more accurate, relevant results.
The Rise of the Digital Workforce: How Teams Work Smarter with AI
Learn what makes up a digital workforce, its benefits, and how businesses are using automation to boost productivity and reduce costs.
How Agentforce in Slack Empowers Our Sellers to Win Faster and Smarter
Sales Agent helps Salesforce’s sales team of 25,000+ divert 66,000 hours a year back to customer success and relationship-building.
How to Create Project Timelines That Keep Teams on Track
Learn how to build project timelines that keep your team on track. Get top tools, tips, and strategies to boost teamwork and hit every deadline.
Project Management Process Guide: From Planning to Completion
Master every step of project management from planning to execution. Get clear tips to help your team stay on track and work smarter.
How to Build an Effective Productivity Plan
Want to get more done in 2025? Learn how to build a simple productivity plan with clear tips, smart tools, and strategies that actually work.
How to Create a Product Strategy That Drives Results
Ready to nail your 2025 product strategy? Learn how to align your team, set smart priorities, and drive real business results fast.
The 3 Tips You’ll Need to Succeed in the Age of AI Agents
Experts offer tips for thriving in a workplace with humans and AI agents.