Transformation

customer service agents abstracted
Transformation

Salesforce customer service teams exceed expectations with Slack

Slack energizes enterprise service agents with faster collaboration, knowledge sharing and more

Transformation

Everything you need to know about generative AI

In this guide, we explore what generative AI is, its benefits, and how Slack is tapping into AI to further increase user productivity.

Transformation

Maximizing productivity with knowledge management tools and solutions

Take your team’s performance to the next level with a strong knowledge management system

Transformation

How we designed Slack AI

Our VP of product shares the priorities and values rooted in the making of our native AI tools.

Transformation

The surprising tool that’s transforming IT at Salesforce

Discover how Slack clips help teams save time and increase engagement companywide

Transformation

Slack at SXSW: The recap

We welcomed everyone to a better future of work with immersive experiences, Slack-branded giveaways and plenty of photo opportunities.

Transformation

Consulting partners enhance the power of Slack and Salesforce Customer 360

Drive productivity and increase efficiency with help from our certified experts, like IBM Consulting

Transformation

What digital transformation means for your company

How to start planning for your future as a digital business

Transformation

Come see the future of work with Slack at SXSW

Slack is headed to SXSW! Get to know our latest features, hear from industry experts and snag some swag. We’ll meet you at 3rd and Congress in Austin.

Transformation

What’s new in Slack: A look back at 2022

Maximize productivity with these digital-first collaboration innovations