The Slack blog
Transformation
Slack for customer support: Expert tips from the Slack Community in NYC
Hear from Slack experts on how you can get the most out of Slack for customer support.
Slack unveils innovations for the Agentic Era at Dreamforce
Learn how our work operating system will help organisations thrive in the age of digital agents.
What’s new in Slack: A look back at 2022
Maximise productivity with these digital-first collaboration innovations
Why Slack is the AI-powered platform for work for Salesforce HR teams
Four ways that Salesforce teams use Slack to shorten time-to-hire, boost employee productivity and improve retention.
Three ways Slack helps enterprise finance teams to be more productive
Salesforce finance teams use Slack for approvals, to speed up reporting and to work with external partners.
Five ways business leaders can win with generative AI
A report from Harvard Business Review Analytic Services explores how companies are making strides with artificial intelligence
Discover Salesforce’s recipe for customer success
Slack energises enterprise service agents with faster collaboration, knowledge sharing and more
How we designed Slack AI
Our VP of product shares the priorities and values rooted in the making of our native AI tools.