customer story

NASA

Jet Propulsion Laboratory

Space-age software development all in one place.

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These teams use Slack to make their working lives simpler, more pleasant, and more productive.

Ticketmaster

Selling hot tickets to eager fans with Slack

 Read Ticketmaster case study

Ticketmaster

Selling hot tickets to eager fans with Slack

Before Slack, you didn’t get the same meaningful, human interactions. It was more like sending an e-mail out there and hoping to get a response. It was formal and impersonal.

Sherry Taylor, Executive Director, Technology

The ability to be always on, located in the same place, and have a common touch point where data can be shared is vital to us.

Jet.com

Keeping prices low and customers happy.

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Jet.com

Keeping prices low and customers happy.

Ocado Technology

Shipping new releases and your groceries faster.

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Ocado Technology

Shipping new releases and your groceries faster.

The fantastic thing about Slack is transparency. Everyone can see what everyone else is working on and the status of things is much more visible.

Clifford Bailey, Head of Ocado Technology, Barcelona

It just makes giving a full view of a project and who's working on, what they're doing, that much easier, which I've found really awesome.

R/GA

Better service and faster decisions at a global agency.

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R/GA

Better service and faster decisions at a global agency.

LUSH
Fresh Handmade Cosmetics

Reducing email while growing globally.

 Read LUSH case study

LUSH
Fresh Handmade Cosmetics

Reducing email while growing globally.

As a growing company, it's a struggle at times to maintain consistent communication internally and with our global network - Slack has filled that hole.

Maddie Saunders, Global Planner at Lush

Feeling both unproductive and micromanaged, the team yearned for a simpler way to report up to managers and communicate across departments.

The Times and
Sunday Times, UK

Bridging team communication in the newsroom.

 Read The Times case study

The Times and
Sunday Times, UK

Bridging team communication in the newsroom.

SurveyMonkey

Scaling feedback from the inside out.

 Read SurveyMonkey case study

SurveyMonkey

Scaling feedback from the inside out.

It's such a seamless integration into our workflow. For me, that’s the best part. It’s a really natural thing for us to be using.

Karen Callahan, SurveyMonkey

The internal team at DoSomething.org takes Slack channel organization just as seriously as their initiatives.

DoSomething.org

Mobilizing teens to change the world.

 Read DoSomething.com case study

DoSomething.org

Mobilizing teens to change the world.

Charity: water

Reducing meetings with Slack.

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Charity: water

Reducing meetings with Slack.

Where we used to have a meeting... we now have a process we use Slack for to have all those conversations.

Lauren Letta, COO, Charity: water

rLoop is building the future of transportation: the Hyperloop. Learn how they use Slack to tackle this massive challenge as a team.

rLoop

Building the future with Slack

 Watch rLoop Video

rLoop

Building the future with Slack

Intercom

Reducing meetings with Slack.

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Intercom

Reducing meetings with Slack.

[Slack] helps bridge the gap between the 5,000 miles and 8 hour time difference to help feel like one company.

Kathleen Estreich, Chief of Staff, Intercom

AdRoll uses Slack to keep all of their conversations in one place.

Adroll

Reducing internal email with Slack.

 Watch Adroll video

Adroll

Reducing internal email with Slack.

Marks and Spencer

Making decisions quickly with Slack

 Watch Marks and Spencer video

Marks and Spencer

Making decisions quickly with Slack

In the Slack world, everything can happen so much faster now.

Marcus East, Global Digital Director, Marks and Spencer

Udemy is on a mission to democratize education. Hear how Slack is fundamentally changing the way they work and communicate as they grow.

Udemy

Scaling communications with Slack

 Watch Udemy Video

Udemy

Scaling communications with Slack

Less email, happier team.

Our customers love seeing an average of 48.6% reduction in internal email, meaning more time to do great things instead of writing about them.
Slack is used by many great companies, including:
Airbnb, Time, Pinterest, BuzzFeed, Pandora, Harvard University, LinkedIn, Samsung, Ogilvy, eBay, Autodesk, Ticketmaster, Condé Nast, Urban Outfitters