Customer Stories | Slack

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Customer Stories

Adoption of Slack leads to cross-departmental collaboration

Super Slack bot automates record-keeping and eases compliance

Naspers Classifieds

Detecting bugs with more efficiency through a user feedback hub and Slack.

Automating and integrating editorial workflows with Slack.

Security software company develops a whole new way to work with Slack.

A property management and a real estate company meet, merge and make magic with Slack.

Empowering customer success to build stronger relationships with Slack.

Car service keeps an eye on customer demand with Slack.

MATRIXX Software

Streamlining and supercharging marketing campaigns.

Europe’s largest car rental company simplifies operations with Slack.

Creating a unified culture across acquired companies with Slack.

News Revenue Hub

A new service partners with nonprofit media organizations to support quality journalism.

Remote customer support team finds flexibility and work/life balance with Slack.

Popular marketing company launches their campaigns with Slack.

Real-time communication is enabling tech innovation in Salt Lake City start-ups.

Construction supplier inspires tech-savvy, collaborative product development with Slack.

Reinforcing a culture of equality and cross-team understanding with Slack.

Setting the customer service bar high and meeting it with Slack.

Small Improvements

Keeping managers and their direct reports in sync and on target with Slack.

Modernizing how teams communicate.

Accelerating the product feedback cycle.

The ultimate dispersed workforce teams up with screen sharing in Slack.

Marketing and public relations teams promote women’s health with Slack.

Digital innovation firm simplifies day-to-day operations for major efficiency gains.

Driving open-source principles in product and at home.

Developing communities and technology leaders across Africa.

Johns Hopkins Sibley Innovation Hub

Transforming patient care with Slack.

How Parlevel Systems and their customers use Slack to work as a team.

Bauer & Ströer

Expanding a media company’s brand awareness with Shared Channels in Slack.

CreditCards.com

Re-writing their brand story in real time with external partners and Slack.

Building a global culture of collaboration with Slack.

Centrica Connected Home: Hive

Making connected products smarter and safer with Slack.

Everlane & Happy Returns

A fashion brand and a logistics company elevate customer service with Shared Channels in Slack.

LVMH/Benefit Cosmetics

Beautifying the world with a wink and smile (and Slack).

Putting customers first with Slack.

Maison Chateau Rouge

Clothing and beverage company with a small but mighty team does it all in Slack.

Süddeutsche Zeitung

News group’s exclusive bot delivers fast facts to the editorial team.

Never skipping a beat with Slack.

Bringing the ideal suitcase to market with Slack.

Delighting home cooks and uniting global teams with Slack.

Travel site’s people-first culture inspires employee survey automation in Slack.

Managing build and deployment processes in Slack.

Revving up marketing campaigns and giving back.

At DeNA, teams succeed by speaking up.

Building community at work.

Quieting the noise with bots and automation.

Bringing teams together with a Slack-a-thon.

Putting customer experience first with Slack.

eCommerce platform deploys super bot to enable glitch-free purchases.

Going from textbooks to tech and getting more done with Slack.

Breaking news with a custom Slack bot.

Selling hot tickets to eager fans with Slack.

Keeping prices low and customers happy.

Ocado Technology

Shipping new releases and your groceries faster.

Better service and faster decisions at a global agency.

LUSH Fresh Handmade Cosmetics

Reducing email while growing globally.

The Times and Sunday Times, UK

Bridging team communication in the newsroom.

Scaling feedback from the inside out.

DoSomething.org

Mobilizing teens to change the world.

NASA Jet Propulsion Laboratory

Space-age software development all in one place.

Reducing meetings with Slack.

Building the future with Slack.

Reducing meetings with Slack.

Reducing internal email with Slack.

Marks and Spencer

Making decisions quickly with Slack.

Scaling communications with Slack.

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