The Slack Blog
Transformation
Transformation
How to put an end to customer misery
Avoid breaking promises and improve customer service with these three steps
Learn, connect and get inspired at Slack Frontiers 2021
Power up your team, further your career and build your digital HQ for the work-from-anywhere world
Reinvent work and unlock faster collaboration in IT
With our new guide, discover how IT teams are leveraging Slack to boost productivity and engagement in a new world of work
Reinvent work with a new digital sales floor
In our guide, discover how sales teams can grow revenue and maximize customer retention in the new digital-first world of work
How service teams are reinventing the customer experience
With our new guide, learn how companies are changing tools and tactics to better serve customers in the digital-first world of work
How dev teams are leading the reinvention of work
In our new e-book, discover how developers can stay connected and ship code faster in a changing world of work
Roadmap for the future of work
With flexible principles, work will be easier, better, more productive and maybe even a little more joyful.
Meet the flag-bearers: Insights and inspiration from Slack Community Leads
Building connection and community from the ground up
The future is collaborative: How communication platforms are shaping the way we work
Data from a global survey of 1,200 IT decision makers and 3,000 users shows the impact and importance of collaboration platforms in the new workplace
How ViacomCBS empowers employees to reinvent the future of work
Executive VP and chief technology officer Phil Wiser shares how the global content company is leveraging Slack in its transformational shift