The Slack Blog
Transformação
How Trust Unlocks the Full Potential of AI in the Workplace
Learn how Slack builds trust into AI development to address the "AI adoption paradox."
How Agentforce in Slack Empowers Our Sellers to Win Faster and Smarter
Sales Agent helps Salesforce’s sales team of 25,000+ divert 203,000 hours a year back to customer success and relationship-building.
AI Agent vs. Chatbot: Understanding the Differences and Business Impact
Find out the key differences between AI agents and chatbots and how choosing the right one can drive smarter business outcomes.
Agent Libraries and Their Role in AI and Automation
Learn how agent libraries power AI-driven workflows by enabling autonomous decision-making.
Agentic Workflows: A Guide to Understanding What They Are, Benefits, and Uses
Learn how agentic workflows leverage AI to automate business processes, improve efficiency, and enhance team collaboration.
Generative AI Agents: Redefining How Work Gets Done
Find out how generative AI agents automate tasks, enhance collaboration, and streamline workflows to boost business productivity.
AI Workflows: What They Are and Why They Matter for Businesses
Explore how AI workflows can improve operational efficiency, automate tasks, and empower teams.
Agentforce in Slack: Powering Engineering Excellence at Salesforce
Engineering Agent is one of the team's most critical digital teammates, handling over 18,000 conversations in six months.
AI Virtual Assistants: Transform Your Team’s Collaboration
AI virtual assistants are completely changing how teams collaborate and manage workflows by automating routine tasks, improving communication, and pro
Keeping Teams Aligned: The Best Knowledge Management Tools for 2025
By implementing the right tools and strategies, companies can use Slack as a structured, searchable knowledge management hub, keeping teams aligned.
Conversation Is the Key to Unlocking Agentic Productivity
The success of your digital labor platform depends on context: the less AI agents need to ask, the more seamlessly they can support human work.
Replace Manual Steps and Improve Workflows with AI Business Tasks
Learn how AI business tasks improve daily workflows, from increasing employee productivity to driving faster decisions.