As Wayfair scales globally, we want to find information quickly so people can spend less time catching up and more time delivering. With Slack’s compelling AI features, we’re empowered to do just that.
Reimagine work for your entire enterprise.
Work is changing faster than ever. To stay ahead, you need a platform that grows with you. Slack is reimagining work through radical productivity, bringing people and AI together to help businesses grow.
Smarter AI starts with context.
What makes our AI special? It’s grounded in knowledge from your company data and conversations. AI in Slack is contextually relevant, making it more reliable and impactful through personalised, real-time insights embedded where you work.
Learn more about AI in SlackWrite a draft, take meeting notes and instantly summarise conversations. With AI in Slack, context finds you, so work moves faster and less time is wasted catching up.
The most useful results come from relevant data, such as conversations, shared files and connected apps. AI in Slack surfaces answers based on the work happening in Slack, complete with sources and citations.
We’ve rebuilt Slackbot from the ground up to be your friendly, context-aware AI assistant. It learns from your conversations and files, knows your voice and tone, and is ready to help whenever you need a hand.
97
minutes saved weekly with AI in Slack*
*Source: Based on an internal analysis during the pilot of AI features (channel recaps, thread summaries and AI search answers)
The best home for every agent.
Agents aren’t just nifty tools; they’re teammates. Team collaboration gets a boost when agents take on tasks, surface insights and engage with colleagues in the flow of work. Each agent is powered by real-time company context and data, backed by the trust and security of Salesforce.
Learn more about agents in SlackWith responses grounded in Salesforce CRM and conversational data, ready-to-go Agentforce in Slack supports employees, automates incident responses, closes deals and moves projects to the finishing line.
Bring your most-used third-party agents to Slack, and easily access them from one centralised menu. Powered by your data and conversations, they’ll be more helpful and contextually aware than ever.
Build AI agents anywhere, bring them into Slack and make them smarter with real-time, conversational context – all in one place.
Embedding agents in the flow of work will transform employee productivity. Slack’s conversational data, combined with structured enterprise data, adds context that makes agents more intelligent and better at taking action.
Search that knows where to look.
Finding what you need across fragmented systems is a massive drain on productivity. Search in Slack looks across your entire enterprise all from one place – every conversation, connected app, channel, file and then some – so your teams can turn your organisation’s knowledge into action.
Learn more about enterprise searchAsk questions in your own words and get trusted, actionable answers from across your connected apps and data sources, including every message, file and third-party integration.
Let Agentforce agents search for you as they get full context across data in your tech stack. Agents can be assigned Slack actions including search, allowing them to offer better assistance to find what you need.
Our intelligent search indexes the actual content inside files, not just the metadata, so knowledge is never buried. Search results are presented in easy-to-read conversational language with specific citations so you can rely on the findings to move work forward.
We need a single pane of glass for all our data sources across our different systems. Enterprise search in Slack delivers exactly that. With the help of AI, we can surface all the right information directly in front of our users.
Secure. Scaleable. Silo-free.
Slack is the only open platform designed to host, connect and orchestrate work across every app and AI agent that your enterprise relies on. It’s flexible, secure and has the infrastructure that IT and security teams need to maintain control and compliance.
Learn more about our open platformSlack is built with the security and compliance tools that large organisations demand, adhering to major regulatory standards such as GDPR, HIPAA and SOC 2.
Connect your entire tech stack – from Google Drive and Salesforce to Anthropic’s Claude – without ever leaving the conversation. There are 2,600 apps (and counting) in the Slack Marketplace.
New developer tools, such as the Real-Time Search API and Model Context Protocol (MCP) Server, simplify how AI agents securely discover and utilise contextual information to execute tasks on behalf of users.
Perplexity is redefining search as a conversational, transparent discovery experience. Slack has been a fantastic partner in making this possible, with shared focus on security, compliance and user trust.
The proof is in the work (and the wins).
94%of Slack customers achieving positive ROI
33%reduction in time spent in meetings
82%improvement in cross-functional collaboration
Source: FY26 Slack Customer Success Metrics, n=1,754 Slack customers
The world’s most innovative companies work in Slack.
Slack and Salesforce
See how CRM, data and agents from Salesforce come to life in Slack.
Bring CRM insights into Slack, and Slack discussions into Salesforce. Now, your CRM data and conversational data live side by side for faster, more informed decision-making, no matter where you’re working from.
Learn more
Make teamwork more productive.
Choose an enterprise pricing subscription fit for your organisation.
Business+
Scale with AI-powered work
50% off for three months*
$US18$US9
per user/month, when paying monthly
$15 USD per user/month, when paying annually
Unlimited message history, app integrations and automations
Access your full message history, connect favourite apps and automate work in Slack.
Audio and video meeting
Work together in real time through audio and video meetings (including screen sharing) using Slack huddles.
AI conversation summaries, daily recap and workflow generation
Use AI in Slack to find answers, build workflows and catch up quickly with daily recaps.
SAML-based single sign-on
Sign in with your IDP of choice. Supports 12 SSO options including Okta, Google and Azure.
SCIM user management
Slack supports member provisioning with SCIM. Use a connector app and supported identity provider.
RECOMMENDED
Enterprise+
Maximise performance on the most comprehensive agentic OS
Contact sales for pricing
Everything in Business+, and:
Enterprise search
Search across connected apps, databases and systems with enterprise search.
HIPAA-compliant
Slack can be configured to support protected health information (PHI) in files and message content.
Multiple SAML configurations
Sign in with your IDP of choice. Supports 12 SSO options including Okta, Google and Azure.
EMM integration support
Control mobile data with Enterprise Mobility Management, such as VMware, AirWatch or Ivanti MobileIron.
Native data loss prevention
Scan external messages and files to prevent data loss or leaks.
Contact our sales team.
Get all your questions answered, learn about Slack for enterprises and see why so many people love to work in the agentic OS.
- Schedule a demo
- Get pricing information
- Explore use cases for your team
Thank you
Our sales team is excited to talk with you. You’ll hear from us soon about bringing teams together in Slack.
