Guide to Slack channel templates

Slack templates bundle canvases, lists and workflows together in a channel to get any job done. Instead of creating a channel to manage a process from scratch, choose a template and fill in key details.

Creating a new Slack channel using the project starter kit template


How templates work

  • You can create a new channel from a template, or add a template to an existing channel. After selecting a template, the canvases, lists and workflows that it includes will be created for you, so anyone can access them from dedicated tabs in the channel header.
  • Once your template is set up, some information will be pre-filled (like canvas section headings or placeholder tasks in lists), but you can fill in details and customise them further if you'd like. Workflows included in templates don't require additional configuration, but you can edit them if you'd like.
  • If canvases or lists are disabled for your workspace or Enterprise organisation, or you don’t have access to Workflow Builder, you will not be able to use templates.


Choose a template

You can create a channel from a template, or add a template to an existing channel. Once you set up a template, you’ll find its canvases, lists and workflows in the tabs in the channel header. 

Create a new channel

  1. From your desktop, click the   plus button in the sidebar.
  2. Select   Channel. If you are on an Enterprise subscription, choose a workspace and then click Next.
  3. Enter a channel name, then click Next.
  4. Choose a channel type (public or private), then click Create.
  5. Choose members to invite, then click Add (or click Skip for now).
  6. Click the   plus icon in the conversation header.
  7. Below Try a template, choose the template that you'd like to use, or click Explore more templates.
  8. Choose a template, then click Next
  9. If you like, customise your template by deselecting any component you don’t want added, then click Add to channel.
  10. Slack will post a message to the channel when it’s ready to go. You’ll find the components from your template in the channel header.

Add a template to an existing channel

Channel managers and people with permission to edit channel tabs can add templates to channels.

  1. From your desktop, open a channel.
  2. Click the   plus icon in the conversation header.
  3. Select Add template to channel, then choose a template from the list.
  4. Choose a template, then click Next
  5. If you like, customise your template by deselecting any component you don’t want added, then click Add to channel.
  6. Slack will post a message to the channel when it’s ready to go. You’ll find the components from your template in the channel header.


Template spotlight

Here are more details on a few of the templates that we offer: 

Project starter kit

New hire onboarding

Feedback intake

Project starter kit template preview

Everything that you need to kick off a new project. This template includes: 

  Project overview canvas for sharing project briefs, meeting notes, etc.

  Task tracker list to organise tasks and deliverables

  Workflow that posts automatically when tasks are updated  

New hire onboarding template preview

Simplify the process of bringing new people up to speed with a dedicated onboarding channel and resources. This template includes:

  An onboarding guide canvas to centralise company resources and required documents

  A first week to-do list to organise and track tasks

 A workflow that automatically adds your new employee to all channels that you specify 

Feedback intake.png

Streamline and prioritise feedback submissions from your team, customers or partners. This template includes:

  A feedback instructions canvas to share submission guidelines

  A feedback tracker list to group and prioritise submissions

  Workflows to collect feedback submissions and post automatically when submissions are updated


FAQ

I don’t have access to some of the features included in templates. Can I still use them?

In order to use templates, canvases and lists have to be enabled for your workspace or org, and you need permission to create workflows with Workflow Builder. If you can’t access one or more of these features, you won’t see the option to create channels with templates or add templates to existing channels.


Can I add more than one template to a channel?

Yes, you can. If you no longer need the canvas, lists and workflows from a template, you can remove them from the channel, or archive it.


What happens to canvases, lists and workflows created as part of a template if I archive or delete the channel?

When you archive or delete a channel with a template, the canvases and lists will remain available and the workflows will be unpublished. You’ll be prompted to delete them as part of the archive or deletion flow, but you can skip this step if you don’t want to remove them from Slack entirely.

Who can use this feature?