The Slack Blog
AI-Powered Bots: Guide to Chatbots, Tools, and Best Practices
This practical guide explains AI-powered bots in business. See how teams use them, compare tools, and learn what it takes to deploy bots effectively.
Best Agentic AI Platforms for 2026: What They Are and How to Choose One
Change the way work gets done with autonomous AI agents that plan, make decisions, and execute complex workflows across your business systems.
3 New Ways Salesforce Meets You in Slack
Your CRM used to wait for you. Now it works with you, right in Slack.
Project Planning and Timelines Guide: Tools and Best Practices
Plan projects, build timelines, and keep work coordinated and consistent from kickoff through delivery with these strategies.
Best Data Discovery Tools in 2026 for Product, Network, and IT Assets
As networks and data grow more complex, these tools help teams see what they have, where it lives, and why it matters.
Project Management Software Guide for 2026
Learn how modern project management tools can take your team to new heights.
The Best Slackbot Prompts for Customer Service Teams
Service agents are using their personal AI agent in Slack to resolve cases faster, reduce handle time, and focus on high-value customer interactions
Five Essential Communication Channels in the Workplace
Work moves faster when communication has a clear path. Explore five core workplace channels and when to use each.
Slack Securely Powers Your Third-Party Agents With Your Business Context
The Slack MCP server and Real-Time Search API are now generally available.
How to Stay Organized at Work: Tips, Tricks, and Tools
Try these workplace organization tips to reduce message overload and maintain alignment across your team.
Why We’ve Built the Future of CRM in Slack
How bringing Salesforce into Slack transforms CRM into an AI-powered, conversational experience.



