Two chat boxes shaped like puzzle pieces fitting into one another with purple accents

Getting started with Slack Connect

Speed up communication and work more securely with external partners, vendors and people outside your company

Why use Slack Connect?

Break out of the inbox and change the way that you work with other organisations. Companies have found that the speed and efficiency of communicating in channels makes them more effective and builds stronger relationships.

  • 4x

    faster deal cycles for a sales team working with clients

  • 50%

    reduction in weekly meetings for a technical team working with third-party contractors

  • 2x

    decreased turnaround time for creative reviews and approvals for a marketing team and creative agency

For the most part, the channel will look and feel like regular channels in Slack, but have people from different companies inside. Everyone can discuss work, share files and create results in a shared space.

Book a free 20-minute call with a Slack expert to help you get started on working with your external partners in Slack.


Thousands of companies already connect and collaborate in Slack Connect


We hear back from our customers that we’re like an extension of their team, and part of that feeling definitely comes from the fact that we use Slack.

How to get started with Slack Connect

1. Create the channel

Click on the + button next to Channels in your sidebar. Name the channel and click on Create.

Animated gif showing a cursor mark creating a new channel in Slack

2. Send the invitation 

Follow the prompt to share the channel outside your workspace. Send your partner an email invitation right from Slack, or copy the link provided and email the invitation directly.

Animated gif showing a cursor mark copying an invitation link in Slack and pasting it in an email

3. Wait for your partner to accept

Stick the kettle on. When your partner clicks on the link, they’ll be taken back to Slack, where they can accept the invitation and set up the channel on their end.

Animated gif showing a cursor mark clicking on an invitation link in an email, which takes it to Slack to accept the invitation

4. Get admin approval

Depending on your settings, the invitation may be sent to an admin on each team for approval. Admins can manage channels invitations by clicking on their workspace name > Administration > Manage shared channels.

Animated gif showing a cursor mark approving a pending request to share a channel in Slack

Get started

Join the network of global companies collaborating together in Slack Connect.

  • Learn more about the benefits of working with partners in channels.
  • To share a channel, you’ll need to be on a paid subscription. For more info, take a look at our pricing and subscriptions.


  1. Claims and figures based on specific teams using shared channels at their companies. Results may vary at your organization.

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