The Slack blog
Unlocking the power of case swarming with Slack and Salesforce
In our new series, customer service leaders discuss industry trends, including how embracing a tierless model can help agents to resolve issues faster
Why financial advisors need a digital HQ now
How firms can drive collaboration while complying with regulatory standards
Why nearly 80% of Fortune 100 companies rely on Slack Connect to build their digital HQ
Nurture stronger relationships with customers and foster seamless communication with external partners using this award-winning product of choice
A guide to Slackbot custom responses
How to create automated answers for frequently asked workplace questions, productively nudge coworkers, and more
Productivity Hack: automate periodic reminders for Slack
Daily, weekly, and monthly cues keep big projects moving forward and little tasks on your radar
New collaboration tools to help you work from anywhere
Your headquarters for a digital-first way of working—now with reimagined voice and video capabilities
A new look and improved functionality for the Slack iPad app
Introducing ways to help you stay productive, organised and connected from anywhere
Transforming customer service at Intuit and Influx
How top companies are empowering agents and delighting customers with Slack
How 42 keeps campuses, staff and students connected and collaborating
This tuition-free school uses Slack to develop the next generation of computer programmers
Levelling the playing field in the new hybrid workplace
Data from the Future Forum Pulse reveals alarming discrepancies between who is and isn’t coming into the office