Developers

Introducing a faster, simpler way to build Slack apps

A next-generation set of features makes it easier to build, manage and deploy custom Slack apps

Transformation

How to put an end to customer misery

Avoid breaking promises and improve customer service with these three steps

Developers

Building the future of work with the new Slack Community Forum

Head of community Elizabeth Kinsey shares why we created a space for users to get more out of Slack

News

IDC MarketScape names Slack a leader

Learn how Slack is positioned in new vendor assessment of worldwide collaboration and community applications

Transformation

Learn, connect and get inspired at Slack Frontiers 2021

Power up your team, further your career and build your digital HQ for the work-from-anywhere world

Transformation

Work smarter, from anywhere: How IT leaders are shaping the new normal

Collaboration

Please hold—the tech revolution that’s changing customer service

News

The great executive-employee disconnect

New Future Forum Pulse study reveals that the view of the office looks different from the top

Collaboration

The shape of work to come: Hybrid, holistic and human

Giving employees more autonomy isn’t one and done—you also need to prevent burnout and promote fairness

News

New Slack product innovations unveiled at Dreamforce

Building a digital headquarters that enables more flexible, inclusive and productive ways of working

News

Your ultimate guide to Slack at Dreamforce 2021

From live keynote presentations to demos and discussions, discover all the great Slack content planned for Dreamforce from 21st to 23rd September

Collaboration

Salesforce’s support team resolves cases 26% faster with Slack

The enterprise company relies on channels and workflows for swarming cases, resolving customer issues faster than ever