Workflow automation

Developers

Accelerating customer growth and retention for Slack partners

Learn how platform features announced at Frontiers help developers reach and engage more people

Transformation

Introducing the new Slack platform to level up your digital HQ

Now anyone can customize the way work gets done across teams, partners, customers and tools in Slack

Productivity

Automating your help desk with Slack and Moveworks

Learn how top companies are using this powerful duo to instantly resolve issues and move work forward faster

Collaboration

Salesforce’s support team resolves cases 26% faster with Slack

The enterprise company relies on channels and workflows for swarming cases, resolving customer issues faster than ever

Productivity

Better collaboration, fewer meetings: how to keep teams aligned with Slack

Take advantage of powerful features to help everyone share updates and stay informed

Productivity

At BlueCat Networks, data and automations drive sales productivity

The cloud networking provider’s sales operations team swiftly resolves internal requests with Slack and Halp so reps can maximize their time

Productivity

Take control of your time with these simple Slack tips

Accomplish a little more each day by customizing Slack to reflect your own way of working

Collaboration

That escalated quickly: How we get complex customer support issues into expert hands

An inside look at our customer support workflows, which have reduced escalations to our technical teams by 60%

Productivity

ServiceNow for Slack: Your ticket to speedy IT service management

With the new ServiceNow for Slack integration, IT service teams resolve issues faster, get help sooner and streamline record tracking