The Slack Blog

Transformación

AI in the workplace, symbolized by a keyboard hooked up to an AI cloud.
Transformación

AI in the Workplace: What It Means for Leaders, Employees, and Customers

Discover how AI is revolutionizing the workplace: boosting productivity, enhancing decision-making, and reshaping customer experiences.

Transformación

AI team-building with the AI persona quiz

Slack’s Workforce Lab uncovers the 5 persona types that are defining the AI-driven workplace—and how leaders can make AI work better for every worker

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Slack for customer support: Expert Tips from Slack Community NYC

Hear from Slack experts on how you can get the most out of Slack for customer support.

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What’s new in Slack: A look back at 2022

Maximize productivity with these digital-first collaboration innovations

Transformación

How Workers Really Feel About AI

Workforce Lab research shows desk workers are worried they will be judged for using AI tools. Here’s what leaders can do to clarify usage norms.

Transformación

Maximizing Productivity with Knowledge Management Tools and Solutions

Take your team’s performance to the next level with a strong knowledge management system

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Slack Unveils Innovations for the Agentic Era at Dreamforce

Learn how our work operating system will help organizations thrive in the age of digital agents.

Transformación

Why Slack Is the AI-powered Platform for Work for Salesforce HR Teams

Four ways Salesforce teams use Slack to shorten time-to-hire, boost employee productivity, and improve retention.

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An inside look at Slack’s culture of experimentation

The director of future of work programs at Slack shares how to experiment with making work better

Transformación

Three Ways Slack Helps Enterprise Finance Teams Be More Productive

Salesforce finance teams use Slack to speed up reporting, for approvals, and to work with external partners.