VideoWork faster with service partners in SlackCustomer Service teams can work directly—and securely—with partners in Slack so they can deliver a better customer experience faster.
VideoManage SLAs in real-time with SlackInstead of sifting through multiple tickets, apps, emails and phone calls, Slack is a central place to manage SLAs in real time.
VideoSlack for Engineering OverviewSlack brings together teams, dev tools and code changes all in one place.
VideoSlack for Incident ManagementWith Slack, you can resolve incidents faster with automated incident response, interruption-free troubleshooting, and streamlined incident review.
VideoIncrease speed to market with SlackRally teams in Slack channels to build better, resolve issues quicker and bring efficiency to every stage of the development lifecycle.
VideoImprove service reliability with SlackLearn how Slack streamlines incident response right out of the box.
VideoIncrease developer productivity with SlackIncrease developer productivity with reduced context switching.
ReportThe Total Economic Impact™ of Slack for Service TeamsA commissioned study conducted by Forrester Consulting explores Slack’s effect on customer satisfaction, resolution times and revenue