The Slack blog
Productivity
How Salesforce's BaseCamp Agent Streamlines Employee Support in Slack
BaseCamp Agent provides Salesforce employees with fast answers to workplace questions, cutting manual case volume and simplifying internal support.
How Agentforce in Slack Helps Salesforce Scale IT Support with Instant Answers
The Techforce Agent helps resolve more than a third of Salesforce's IT support requests instantly, freeing up time for complex troubleshooting.
AI Agents Are Poised to Revolutionise Employee Productivity
Slack's latest report reveals how AI agents are transforming the workplace — and why businesses must adopt a digital labour platform to stay ahead.
The Hidden Knowledge Crisis
Information is everywhere, but workers struggle to find and apply it. Slack's enterprise search delivers the knowledge they need, when they need it.
Power custom canvas templates with real-time customer data
Create scalable business processes with Slack canvas paired with automation
From the Detective to the Road Warrior, meet the personas that are moving work forward
We surveyed 15,000 global desk workers to understand their unique personas, how they prefer to communicate and what they think of modern technology
New enhancements that supercharge Slack as your intelligent productivity platform
A peek into what’s coming to Slack this year at Dreamforce
Five new Workflow Builder templates for remote teams
Keep teams productive and connected with these templates for automating processes like daily standups, requests, approvals and more
Three ways that Salesforce sales leaders use Slack to build trust and drive productivity
How enterprise companies can create deeper connections by using AI and automation
How Slack helps to close deals in a tough economy
Learn how our enterprise sales reps close deals faster with Slack