Introducing Forrester’s new study: The Total Economic Impact of Slack for Service Teams
With Slack, organizations cut the cost of service tickets, boost revenue and improve employee satisfaction, according to the findings
Introducing Forrester’s new study: The Total Economic Impact of Slack for Sales Teams
The market research firm finds that Slack accelerates sales velocity, boosting revenue to the tune of $2.6 million
ServiceNow for Slack: Your ticket to speedy IT service management
With the new ServiceNow for Slack integration, IT service teams resolve issues faster, get help sooner and streamline record tracking
Shrinking the haystack: how to narrow search results in Slack
Filters, modifiers, channel search and more can help you find valuable conversations and context—fast
DoorDash fuels rapid growth with Slack and Okta
How the company uses automated provisioning to onboard employees and free up IT to focus on critical work
Meetings, burnout and rigid schedules: goodbye to all that
Atif Rafiq, a former executive with MGM Resorts and McDonalds, shares why our pandemic year is an inflection point that must transform the way we work
Hearst Magazines, PagerDuty and Datadog save priceless time with Workflow Builder
These organizations are automating routine tasks in Slack without writing a single line of code, addressing requests and resolving issues faster.
What’s new in Slack: mobile video calls, DMs with external partners, and more
Handy new features to help your teams work better—with whomever and from wherever
Strategies to support teams in trying times
Slack executives share strategies for empowering teams as we balance work and home lives in the midst of a pandemic
4 ways to progress professionally from anywhere, with help from Slack
You don’t need a physical office to spotlight your accomplishments. Here are our favorite ways to stay visible using channels
Managing Slack at scale: deploy apps efficiently across Enterprise Grid
Give thousands of employees instant access to the apps they need
How DevOps teams use Slack to simplify workflows and stay productive
Engineering and operations leads from Vodafone, Solarisbank and Veepee share insights for developing a DevOps culture