Salesforce Channels 101: Getting Started

Salesforce channels are Slack channels that bring together CRM data and customer-focused conversations, giving your team a complete, real-time view of each customer in one place.

Our introductory video will help admins and end users quickly master the basics of Salesforce channels. Watch now to get started and accelerate your team productivity in Slack.

In this training, you’ll learn:

1. What Salesforce channels are and how they work
2. How to navigate the interface
3. Key use cases to maximize value
4. Best practices and FAQs

Have questions? Visit slack.com/help to submit a ticket—our team is here to support you.