What employees really, really want from you

Three big themes from a new survey of knowledge workers

Introduction

It starts with listening.

When it comes to transforming how we work, we believe the best way to start is to ask the people doing that work.

That’s why we’re constantly in conversation with knowledge workers at companies of all sizes to find out what they expect from work and to learn about how they like to get things done every day.

Part of this means always looking into how work and employee expectations are changing for enterprise companies.

This report is based on a quantitative study by global firm Kelton Research that focuses on three of the clearest themes that have emerged in our discussions with knowledge workers.

In this piece, we share Kelton’s findings and supplement the issues with data and insights from around the world of work.

It reflects important changes in people’s expectations about work, including:

  • A desire for more transparency – in all directions
  • The need to connect with colleagues more deeply
  • The importance of better processes and collaboration tools
  • The disconnects that are preventing progress on these fronts

We hope the research contributes to the ongoing conversation about work and suggests how enterprises can rise to the challenges of change.

Critically, we hope that it shows how every business leader – not just HR and IT leaders – can make a measurable impact on their organisations by focusing on relationships, connections and the way work gets done.

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