無需離開對話，也能將 Saleforce 的深刻見解帶入 Slack。

For Salesforce customers, Slack can help you get the most out of your existing Customer 360 solutions. It puts the single source of truth about your customer at every employee’s fingertips, when and where they need it.

Slack’s deep integrations are reimagining business needs for the era of AI productivity — unlocking CRM data with Agentforce for predictive insights and even generating next best actions and responses, while using workflow automation to minimize administrative overhead for sellers and service agents.

For Salesforce customers, Slack can help you get the most out of your existing Customer 360 solutions. It puts the single source of truth about your customer at every employee’s fingertips, when and where they need it.

Slack’s deep integrations are reimagining business needs for the era of AI productivity — unlocking CRM data with Agentforce for predictive insights and even generating next best actions and responses, while using workflow automation to minimize administrative overhead for sellers and service agents.

Simply put, in order to drive performance across your business, you need to make sure your teams are working around business context. That’s the value of customer CRM data from Salesforce. But you also need to make sure that the CRM data tells the whole story, and that’s the value of conversational data from Slack. Slack can help drive adoption of Salesforce, and Salesforce helps ground Slack conversations, so customers get additional value from technology.

Yes. Slack is an open, flexible platform that allows customers to integrate other apps and tools, including their CRM. But we recommend a unified approach that allows customers to reap the biggest benefits from both Salesforce and Slack.