AI in the workplace, symbolized by a keyboard hooked up to an AI cloud.
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AI in the Workplace: What It Means for Leaders, Employees, and Customers

Discover how AI is revolutionizing the workplace: boosting productivity, enhancing decision-making, and reshaping customer experiences.

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AI team-building with the AI persona quiz

Slack’s Workforce Lab uncovers the 5 persona types that are defining the AI-driven workplace—and how leaders can make AI work better for every worker

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AI Agent vs. Chatbot: Understanding the Differences and Business Impact

Find out the key differences between AI agents and chatbots and how choosing the right one can drive smarter business outcomes.

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Agent Libraries and Their Role in AI and Automation

Learn how agent libraries power AI-driven workflows by enabling autonomous decision-making.

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Agentic Workflows: A Guide to Understanding What They Are, Benefits, and Uses

Learn how agentic workflows leverage AI to automate business processes, improve efficiency, and enhance team collaboration.

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Generative AI Agents: Redefining How Work Gets Done

Find out how generative AI agents automate tasks, enhance collaboration, and streamline workflows to boost business productivity.

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S.L.A.C.K. Realized: The Era of AI-Powered Search

How we're making search every Slack user's secret productivity weapon.

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Agentforce in Slack: Powering Engineering Excellence at Salesforce

Engineering Agent is one of the team's most critical digital teammates, handling over 18,000 conversations in six months.

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AI Assistants: What They Do and Why You Need Them

From automating tasks to sorting and analyzing data, answering pre-programmed questions, and more, AI assistants are changing the way we work.

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AI Virtual Assistants: Transform Your Team’s Collaboration

AI virtual assistants are completely changing how teams collaborate and manage workflows by automating routine tasks, improving communication, and pro