Tips and tricks
Get better at Slack
The surprising connection between after-hours work and decreased productivity
Slack’s Workforce Index uncovers new findings on how to structure the workday to maximise employee productivity, well-being and satisfaction
Seven tips to onboard sales reps with ease
It’s critical to bring new reps into the fold quickly and set them up for success. Here’s a look at how we do it at Slack
A guide to Slackbot custom responses
How to create automated answers for frequently asked workplace questions, productively nudge coworkers, and more
Productivity Hack: automate periodic reminders for Slack
Daily, weekly, and monthly cues keep big projects moving forward and little tasks on your radar
Salesforce’s support team resolves cases 26% faster with Slack
The enterprise company relies on channels and workflows for swarming cases, resolving customer issues faster than ever
Boost teamwork in the hybrid workplace with Slack
In a digital-first work world, team engagement has never been more important; here are three ways to forge deeper teamwork in Slack
Reinvent work and unlock faster collaboration in IT
With our new guide, discover how IT teams are leveraging Slack to boost productivity and engagement in a new world of work
Reinvent work with a new digital sales floor
In our guide, discover how sales teams can grow revenue and maximise customer retention in the new digital-first world of work
How service teams are reinventing the customer experience
With our new guide, learn how companies are changing tools and tactics to better serve customers in the digital-first world of work



