The Slack blog
Transformation

Slack for customer support: Expert tips from the Slack Community in NYC
Hear from Slack experts on how you can get the most out of Slack for customer support.
Three ways Slack helps enterprise finance teams to be more productive
Salesforce finance teams use Slack for approvals, to speed up reporting and to work with external partners.
What’s new in Slack: A look back at 2022
Maximise productivity with these digital-first collaboration innovations
Introducing Slack Connect: the future of business communication
Organisations can now work securely with multiple partners and vendors in Slack, driving stronger relationships and faster results
S.L.A.C.K. Realised: The Era of AI-Powered Search
How we're making search every Slack user's secret productivity weapon.
How Trust Unlocks the Full Potential of AI in the Workplace
Learn how Slack builds trust into AI development to address the "AI adoption paradox."
How Agentforce in Slack Empowers Our Sellers to Win Faster and Smarter
Sales Agent helps Salesforce’s sales team of 25,000+ divert 66,000 hours a year back to customer success and relationship-building.
Agentforce in Slack: Powering Engineering Excellence at Salesforce
Engineering Agent is one of the team's most critical digital teammates, handling over 18,000 conversations in six months.