The Slack blog
Transformation
Discover Salesforce’s recipe for customer success
Slack energises enterprise service agents with faster collaboration, knowledge sharing and more
How we designed Slack AI
Our VP of product shares the priorities and values rooted in the making of our native AI tools.
Why financial advisors need a digital HQ now
How firms can drive collaboration while complying with regulatory standards
Why nearly 80% of Fortune 100 companies rely on Slack Connect to build their digital HQ
Nurture stronger relationships with customers and foster seamless communication with external partners using this award-winning product of choice
Transforming customer service at Intuit and Influx
How top companies are empowering agents and delighting customers with Slack
Making tomorrow’s workday better with Slack
Preview the possibilities of our next-generation Slack platform
Introducing the new Slack platform to level up your digital HQ
Now anyone can customise the way that work gets done across teams, partners, customers and tools in Slack
How to put an end to customer misery
Avoid breaking promises and improve customer service with these three steps
Learn, connect and get inspired at Slack Frontiers 2021
Power up your team, further your career and build your digital HQ for the work-from-anywhere world
Reinvent work and unlock faster collaboration in IT
With our new guide, discover how IT teams are leveraging Slack to boost productivity and engagement in a new world of work
Reinvent work with a new digital sales floor
In our guide, discover how sales teams can grow revenue and maximise customer retention in the new digital-first world of work