How to put an end to customer misery

Avoid breaking promises and improve customer service with these three steps

Learn, connect and get inspired at Slack Frontiers 2021

Power up your team, further your career and build your digital HQ for the work-from-anywhere world

Work smarter, from anywhere: How IT leaders are shaping the new normal

Reinvent work and unlock faster collaboration in IT

With our new guide, discover how IT teams are leveraging Slack to boost productivity and engagement in a new world of work

Reinvent work with a new digital sales floor

In our guide, discover how sales teams can grow revenue and maximise customer retention in the new digital-first world of work

How service teams are reinventing the customer experience

With our new guide, learn how companies are changing tools and tactics to better serve customers in the digital-first world of work

How dev teams are leading the reinvention of work

In our new e-book, discover how developers can stay connected and ship code faster in a changing world of work

Roadmap for the future of work

With flexible principles, work will be easier, better, more productive and maybe even a little more joyful.

Meet the flag-bearers: Insights and inspiration from Slack Community Leads

Building connection and community from the ground up

Atlassian, Grab and Slack leaders on why it’s time for a leadership revolution

A discussion on leadership and the role of workplace technology for today’s connected, complex world

How the Influx sales team closes deals faster across 9 time zones with Slack

The world’s first and largest on-demand support service uses Slack to help monitor real-time sales activity, 24/7.

The future is collaborative: How communication platforms are shaping the way that we work

Data from a global survey of 1,200 IT decision makers and 3,000 users shows the effect and importance of collaboration platforms in the new workplace