The Slack blog
Transformation
Transformation
Transforming customer service at Intuit and Influx
How top companies are empowering agents and delighting customers with Slack
Making tomorrow’s workday better with Slack
Preview the possibilities of our next-generation Slack platform
Introducing the new Slack platform to level up your digital HQ
Now anyone can customise the way that work gets done across teams, partners, customers and tools in Slack
How to put an end to customer misery
Avoid breaking promises and improve customer service with these three steps
Learn, connect and get inspired at Slack Frontiers 2021
Power up your team, further your career and build your digital HQ for the work-from-anywhere world
Reinvent work and unlock faster collaboration in IT
With our new guide, discover how IT teams are leveraging Slack to boost productivity and engagement in a new world of work
Reinvent work with a new digital sales floor
In our guide, discover how sales teams can grow revenue and maximise customer retention in the new digital-first world of work
How service teams are reinventing the customer experience
With our new guide, learn how companies are changing tools and tactics to better serve customers in the digital-first world of work
How dev teams are leading the reinvention of work
In our new e-book, discover how developers can stay connected and ship code faster in a changing world of work
Roadmap for the future of work
With flexible principles, work will be easier, better, more productive and maybe even a little more joyful.
Meet the flag-bearers: Insights and inspiration from Slack Community Leads
Building connection and community from the ground up