The Slack blog
Productivity

A guided tour of the newest Slack improvements
Senior writer Matt Haughey explains what’s new and what’s moved in the latest Slack desktop experience
Prevent Brain Drain: Five Tips for Retaining Knowledge in Slack
Learn how to use Slack as your ultimate source of company knowledge.
Enterprise Search: When Knowledge Comes to You
Learn how enterprise search helps teams find information faster, break down silos, and boost productivity with AI-powered tools in your workflow.
Find It Faster: Tips and Tricks for Using Enterprise Search in Slack
Locate what you need across all your conversations, apps, and data while staying in the flow of work.
How Salesforce's BaseCamp Agent Streamlines Employee Support in Slack
BaseCamp Agent provides Salesforce employees with fast answers to workplace questions, cutting manual case volume and simplifying internal support.
How Agentforce in Slack Helps Salesforce Scale IT Support with Instant Answers
The Techforce Agent helps resolve more than a third of Salesforce's IT support requests instantly, freeing up time for complex troubleshooting.
AI Agents Are Poised to Revolutionise Employee Productivity
Slack's latest report reveals how AI agents are transforming the workplace — and why businesses must adopt a digital labour platform to stay ahead.
The Hidden Knowledge Crisis
Information is everywhere, but workers struggle to find and apply it. Slack's enterprise search delivers the knowledge they need, when they need it.