Change management


Why Slack is the AI-powered platform for work for Salesforce HR teams

Four ways that Salesforce teams use Slack to shorten time-to-hire, boost employee productivity and improve retention.


Three ways Slack helps enterprise finance teams to be more productive

Salesforce finance teams use Slack for approvals, to speed up reporting and to work with external partners.


Five ways business leaders can win with generative AI

A report from Harvard Business Review Analytic Services explores how companies are making strides with artificial intelligence


Turn your conversations into work with Slack Lists

Announcing a new Slack feature that lets you manage projects, requests and tasks directly where work happens


Discover Salesforce’s recipe for customer success

Slack energises enterprise service agents with faster collaboration, knowledge sharing and more


The State of Work in 2023

A new global survey highlights the many obstacles to productivity facing desk workers today – and the new, better ways that leaders can support them


Focus Fridays and Maker Weeks at Slack

New programmes provide more time for focus, and more freedom from the 9 to 5, for employees at Slack


Managing rogue communications in the financial services sector

Secure tools can curb high-risk messaging at work when they are collaborative and pleasant to use


How to put an end to customer misery

Avoid breaking promises and improve customer service with these three steps