Change management

News

IDC MarketScape Names Slack a Leader in Worldwide Team Collaboration

Transformation

Slack for customer support: Expert tips from the Slack Community in NYC

Hear from Slack experts on how you can get the most out of Slack for customer support.

Transformation

Slack unveils innovations for the Agentic Era at Dreamforce

Learn how our work operating system will help organisations thrive in the age of digital agents.

Transformation

Why Slack is the AI-powered platform for work for Salesforce HR teams

Four ways that Salesforce teams use Slack to shorten time-to-hire, boost employee productivity and improve retention.

Transformation

Three ways Slack helps enterprise finance teams to be more productive

Salesforce finance teams use Slack for approvals, to speed up reporting and to work with external partners.

Transformation

Five ways business leaders can win with generative AI

A report from Harvard Business Review Analytic Services explores how companies are making strides with artificial intelligence

News

Turn your conversations into work with Slack Lists

Announcing a new Slack feature that lets you manage projects, requests and tasks directly where work happens

Transformation

Discover Salesforce’s recipe for customer success

Slack energises enterprise service agents with faster collaboration, knowledge sharing and more

News

The State of Work in 2023

A new global survey highlights the many obstacles to productivity facing desk workers today – and the new, better ways that leaders can support them