Tips and tricks

Get better at Slack

Transformation

Slack for customer support: Expert tips from the Slack Community in NYC

Hear from Slack experts on how you can get the most out of Slack for customer support.

Collaboration

Small businesses, big impact: Join the community made just for you

News

Slack turns ten!

Celebrating a decade of innovation and ten essential Slack features

News

The surprising connection between after-hours work and decreased productivity

Slack’s Workforce Index uncovers new findings on how to structure the workday to maximise employee productivity, well-being and satisfaction

Productivity

Seven tips to onboard sales reps with ease

It’s critical to bring new reps into the fold quickly and set them up for success. Here’s a look at how we do it at Slack

Productivity

A guide to Slackbot custom responses

How to create automated answers for frequently asked workplace questions, productively nudge coworkers, and more

Productivity

Productivity Hack: automate periodic reminders for Slack

Daily, weekly, and monthly cues keep big projects moving forward and little tasks on your radar

Collaboration

Collaborate with kindness: Consider these etiquette tips in Slack

Reduce notifications and minimize distractions with these best practices for channels and direct messages

Productivity

Slack Hack: all the ways to update your Slack status

Let your teammates know what you’re up to and when you’ll be slow to respond