The Slack Blog

Screenshot of Slack's Channel Expert chatting with an employee.
News

Meet Channel Expert: Your Always-On Agent in Slack

Channel Expert gives each Slack channel a digital teammate that responds to FAQs, surfaces relevant information, and escalates to a human when needed.

Productivity

How Slack Power Users Get More Done

Five pro tips from Slack’s Head of Research.

Productivity

20 Enterprise Search Prompts That Will Transform How You Work in Slack

Spend less time hunting for information and more time acting on it, with enterprise search.

Productivity

When Work Isn’t Working, Agents Inside Slack Hold the Answer

To use AI agents to their full potential, we need a work OS where interacting with your tools feels as natural as chatting with your team.

Most recent

Productivity

How Slack Power Users Get More Done

Five pro tips from Slack’s Head of Research.

Productivity

20 Enterprise Search Prompts That Will Transform How You Work in Slack

Spend less time hunting for information and more time acting on it, with enterprise search.

Productivity

When Work Isn’t Working, Agents Inside Slack Hold the Answer

To use AI agents to their full potential, we need a work OS where interacting with your tools feels as natural as chatting with your team.

Productivity

What Is Personalized Search, and How Does It Work?

Personalized search helps you find the answers and content you’re looking for — quickly and efficiently. Learn how this AI-powered technology works.

Transformation

AI Assistants: Everything You Need to Know

AI assistants are changing the way we work, from automating tasks to sorting and analyzing data, answering pre-programmed questions, and more.

Productivity

A Complete Guide to AI Summarization: Benefits, Use Cases, and Tools

Learn how AI summarization tools streamline work, discover use cases and best practices, and learn how Slack AI efficiently enhances productivity.

Get started with AI in Slack

Connect with a sales representative to add AI-powered features to your Slack plan

Productivity

Document Workflows Like a Pro: Tips, Tools, and Real-World Examples

Learn how to document workflows and keep your team in the loop. Explore tips and tools for documenting clear and actionable workflows in Slack.

Productivity

Work Order Management: Essential Steps and Strategies

Work order management streamlines tasks from request to completion. Learn the process, best practices, and how Slack boosts efficiency.

Productivity

Enterprise Process Automation: the Key to Faster, Smarter Workflows

Repetitive tasks and context switching are major time sucks. Enterprise process automation can reclaim hours, improve efficiency, and save money.

Productivity

RACI Model Explained: Definition, Benefits, and How to Use It

The RACI model, or responsibility matrix, is a project management tool that eliminates confusion and improves communication.