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Collaboration

Support agents at Intuit QuickBooks increase customer satisfaction by 12% with Slack

The online accounting software company offers more intuitive support by using artificial intelligence and Slack to solve customer cases more quickly

Collaboration

Stanford, Comcast and Booz Allen Hamilton keep remote workers agile with Slack

From transitioning on-campus staff to supporting newly distributed workers, learn how these organizations use Slack to maintain business continuity

Transformation

The new trends driving digital transformation in the workplace

An IDC Market Spotlight sponsored by Box, Okta, Slack and Zoom examines how organizations are customizing technology stacks to nurture teamwork

Collaboration

Stanford, Comcast and Booz Allen Hamilton keep remote workers agile with Slack

From transitioning on-campus staff to supporting newly distributed workers, learn how these organizations use Slack to maintain business continuity

Transformation

The new trends driving digital transformation in the workplace

An IDC Market Spotlight sponsored by Box, Okta, Slack and Zoom examines how organizations are customizing technology stacks to nurture teamwork

Collaboration

How engineers at Netflix and PagerDuty outsmart incidents with Slack

An open source incident management tool and intuitive new Slack integration help these companies quickly respond to software issues

Collaboration

Bring onsite energy to your virtual events

At Frontiers 2020, we turned a Slack workspace into a lively virtual conference hall—here’s how your events team can do the same

Collaboration

How channels bring our product and support teams closer together

Learn how tight partnerships and processes between Slack’s CE and product teams make for more satisfied customers

A better way to work with external partners

Strengthen relationships using Slack Connect. Whether you’re new to Slack or a pro, you’ll improve how you work with partners in just a few clicks.

Collaboration

Accent Group’s support agents deliver top-notch customer experiences with Slack

Australia’s largest footwear retailer uses Slack to provide faster customer resolution times and maintain a high customer satisfaction score

Collaboration

Time to shine: preparing your employee self-evaluation

End-of-year feedback meetings with your manager don’t have to be cause for concern—in fact, they can be cause for inspiration

News

The Slack Fund celebrates a milestone anniversary and a new approach to investing

After 5 years, our fund’s reach is broader and more impactful than ever

Productivity

4 ways to progress professionally from anywhere, with help from Slack

You don’t need a physical office to spotlight your accomplishments. Here are our favorite ways to stay visible using channels