The Slack Blog

Transformación

AI in the workplace, symbolized by a keyboard hooked up to an AI cloud.
Transformación

AI in the Workplace: What It Means for Leaders, Employees, and Customers

Discover how AI is revolutionizing the workplace: boosting productivity, enhancing decision-making, and reshaping customer experiences.

Transformación

AI team-building with the AI persona quiz

Slack’s Workforce Lab uncovers the 5 persona types that are defining the AI-driven workplace—and how leaders can make AI work better for every worker

Transformación

AI Agent vs. Chatbot: Understanding the Differences and Business Impact

Find out the key differences between AI agents and chatbots and how choosing the right one can drive smarter business outcomes.

Transformación

Agent Libraries and Their Role in AI and Automation

Learn how agent libraries power AI-driven workflows by enabling autonomous decision-making.

Transformación

Agentic Workflows: A Guide to Understanding What They Are, Benefits, and Uses

Learn how agentic workflows leverage AI to automate business processes, improve efficiency, and enhance team collaboration.

Transformación

Generative AI Agents: Redefining How Work Gets Done

Find out how generative AI agents automate tasks, enhance collaboration, and streamline workflows to boost business productivity.

Transformación

S.L.A.C.K. Realized: The Era of AI-Powered Search

How we're making search every Slack user's secret productivity weapon.

Transformación

Agentforce in Slack: Powering Engineering Excellence at Salesforce

Engineering Agent is one of the team's most critical digital teammates, handling over 18,000 conversations in six months.

Transformación

AI Assistants: What They Do and Why You Need Them

From automating tasks to sorting and analyzing data, answering pre-programmed questions, and more, AI assistants are changing the way we work.

Transformación

AI Virtual Assistants: Transform Your Team’s Collaboration

AI virtual assistants are completely changing how teams collaborate and manage workflows by automating routine tasks, improving communication, and pro