Skills give Slackbot step-by-step instructions for handling specific tasks so that you get the right output every time. Owners and admins can decide who can publish skills to the skill catalogue for members to view and use and automatically make certain skills available for user groups or IDP groups.
What to expect
Members can browse and add available skills from the Skills tab in Slackbot. Once someone adds a skill to their Skills tab, Slackbot can use it when generating responses.
Workspace and org owners can assign the skill manager system role from the admin dashboard.
Skill managers can publish skills to the catalogue, assign skills to groups and view skill usage data from the Slackbot Skills tab.
Note: Any member can create and share skills, but only skill managers can add skills to the catalogue and assign them to others.
Assign skill managers
By default, workspace owners/admins and org owners/admins can manage skills. To grant others permission, workspace owners (on Business+ and Enterprise Select) and roles admins (on Enterprise Grid or Enterprise+) can assign the skill manager system role.
Business+ and Enterprise Select subscriptions
Enterprise Grid and Enterprise+ subscriptions
From your desktop, click Admin in the sidebar.
Select Workspace settings from the menu, then click Roles & permissions.
Click Roles.
Click the three dots icon next to skill manager and select Assign people.
Select people, then click Assign.
The organisation primary owner and org-level roles admins can assign the skill manager role.
From your desktop, click your organisation name in the sidebar.
Hover over Tools & settings, then click Organisation settings.
Click Roles & permissions, then select Roles.
Click the three dots icon next to skill manager and select Assign people.
Select people, then click Save.
Note: Members aren’t notified when they’re assigned a system role.
Manage skills
Skill managers can add skills to the catalogue in their workspace or org for members to browse and assign skills to specific groups of people.
Add skills to the catalogue
From your desktop, open Slackbot.
Click the Skills tab.
Click Manage skills.
Next to a skill, click the three dots icon.
Select Publish to skill catalogue.
Assign skills to groups
From your desktop, open Slackbot.
Click the Skills tab.
Click Manage skills.
Next to a skill, click the three dots icon.
Select Auto-enable for user groups.
Click Specific user groups, then click Next.
Choose user groups and click Save. All members of the user group will see the skill in their Slackbot Skills tab.
View skill usage data
Skill managers can also view usage data for skills. Here’s what’s available:
Skill name
Skill creator
Groups assigned the skill
Whether it’s published to the skill catalogue
How many times it’s been used
How many people have used it
To view usage data, follow the steps below:
From your desktop, open Slackbot.
Click the Skills tab.
Select Manage skills.
Click on a skill to view the usage data.
Who can use this feature?
Workspace owners/admins, org owners/admins and skill managers
