The Slack blog
Slack vs. Microsoft Teams: Key Differences for Modern Teams
Two platforms, two ways of thinking about work. Here’s a look at their functionality, how they apply to different teams and what working in them mean
Unlocking the power of conversation: How Slack’s new platform is fuelling the agentic era
Recent platform updates make it easy to work with AI agents that understand your team’s context and get things done faster.
AI in Slack: Work faster and smarter, right where you are
Slack is where AI, agents and humans come together to drive growth.
Meet Slackbot: Your personal AI agent for work
AI that understands your work, adapts to your style and helps every employee to move faster.
The Best Slackbot Prompts for Customer Service Teams
Service agents are using their personal AI agent in Slack to resolve cases faster, reduce handle time and focus on high-value customer interactions
Slack Securely Powers Your Third-Party Agents With Your Business Context
The Slack MCP server and Real-Time Search API are now generally available.
How We Rebuilt Slackbot
The inside story of how Slack's friendly neighbourhood bot morphed from simple notifier to sophisticated AI agent
Slackbot for Sales: Introducing Your AI-Powered Wingman
Slackbot acts as your personal AI agent for work, multiplying your capabilities so you can spend less time on Admin and more time selling.
Slack Feature Drop: New Innovations That Make Work Feel Like a Gift
A holiday-ready set of smarter AI and productivity upgrades designed to clear noise and streamline everyday work in Slack.