The Slack Blog
How Agentforce in Slack Helps Salesforce Scale IT Support with Instant Answers
The Techforce Agent helps resolve more than a third of Salesforce’s IT support requests instantly, freeing up time for complex troubleshooting.
Lead Management: Complete Guide to Converting in 2025
Learn how to effectively capture, nurture, and convert leads with actionable strategies and tools to boost your sales pipeline.
The New AI Advantage: Daily AI-Users Feel More Productive, Effective, and Satisfied at Work
Survey of 5,000 global desk workers shows that as AI at work goes mainstream, its productivity promise is finally starting to pay off
AI Agent vs. Chatbot: Understanding the Differences and Business Impact
Find out the key differences between AI agents and chatbots and how choosing the right one can drive smarter business outcomes.
Automate Tasks: How Workflow Automation Can Save Time and Boost Team Productivity
Discover how to automate tasks to save time, reduce errors, and boost productivity.
Agile Planning: Build Better Workflows with This Proven System
Discover how Agile principles can transform your project management approach.
Agent Libraries and Their Role in AI and Automation
Learn how agent libraries power AI-driven workflows by enabling autonomous decision-making.
How to Set the Perfect Meeting Cadence for Remote Teams
Tips for meeting cadence, scheduling, and boosting collaboration in distributed work.
Agentic Workflows: A Guide to Understanding What They Are, Benefits, and Uses
Learn how agentic workflows leverage AI to automate business processes, improve efficiency, and enhance team collaboration.
The Secret to Great Onboarding? A Smarter Slack Setup
Starting a new job is overwhelming, but Slack can make it a whole lot smoother. Here’s how.
Agile Prioritization Techniques That Boost Team Productivity
Explore Agile prioritization techniques that help teams stay focused, boost productivity, and work better together to deliver stronger project results
Generative AI Agents: Redefining How Work Gets Done
Find out how generative AI agents automate tasks, enhance collaboration, and streamline workflows to boost business productivity.