The Slack Blog

Woman working on laptop overlayed by UI of Sales Agent, an internal example of Agentforce in Slack.
Transformation

How Agentforce in Slack Empowers Our Sellers to Win Faster and Smarter

Sales Agent helps Salesforce’s sales team of 25,000+ divert 66,000 hours a year back to customer success and relationship-building.

Productivity

When Work Isn’t Working, Agents Inside Slack Hold the Answer

To use AI agents to their full potential, we need a work OS where interacting with your tools feels as natural as chatting with your team.

Productivity

How Slack Power Users Get More Done

Five pro tips from Slack’s Head of Research.

News

Salesforce Channels: The Future of Teamwork, Now Inside Salesforce and Slack

Break down silos, connect every team, and act faster with real-time customer data in every conversation.

Most recent

Productivity

When Work Isn’t Working, Agents Inside Slack Hold the Answer

To use AI agents to their full potential, we need a work OS where interacting with your tools feels as natural as chatting with your team.

Productivity

How Slack Power Users Get More Done

Five pro tips from Slack’s Head of Research.

News

Salesforce Channels: The Future of Teamwork, Now Inside Salesforce and Slack

Break down silos, connect every team, and act faster with real-time customer data in every conversation.

Productivity

The Four Core Types of Searches—Plus Emerging Ones You Should Know

Search behavior follows clear patterns. Understanding those patterns is key to creating content that ranks, resonates, and converts.

News

The New AI Advantage: Daily AI-Users Feel More Productive, Effective, and Satisfied at Work

Survey of 5,000 global desk workers shows that as AI at work goes mainstream, its productivity promise is finally starting to pay off

Productivity

How Agentforce in Slack Helps Salesforce Scale IT Support with Instant Answers

The Techforce Agent helps resolve more than a third of Salesforce’s IT support requests instantly, freeing up time for complex troubleshooting.

Get started with Slack AI

Connect with a sales representative to add Slack AI to your plan.

Productivity

Lead Management: Complete Guide to Converting in 2025

Learn how to effectively capture, nurture, and convert leads with actionable strategies and tools to boost your sales pipeline.

Transformation

AI Agent vs. Chatbot: Understanding the Differences and Business Impact

Find out the key differences between AI agents and chatbots and how choosing the right one can drive smarter business outcomes.

Productivity

Automate Tasks: How Workflow Automation Can Save Time and Boost Team Productivity

Discover how to automate tasks to save time, reduce errors, and boost productivity.

Collaboration

Agile Planning: Build Better Workflows with This Proven System

Discover how Agile principles can transform your project management approach.