Magnifying glass resting on top of a document

Find and search for information

Meet Sarah.

  • Sara recently joined A1 Marketing, a company just like yours.
  • A1 adopted Slack a while ago, and Sarah is learning how it has changed the way that the company works.
  • In this lesson, Sarah wants to explore how working in channels can help her to search for and keep track of information.


Sarah’s experience before Slack

At her previous company, Sarah found that key pieces of information were being shared in many different places. Emails had attachments and links to files, multiple cloud services were used across the company and file storage services were easy to mix up. The numerous ways to share information made it difficult to keep track of everything and move work along.

How A1 use Slack

  • Files and conversations exist side by side in channels, and over time, Slack becomes the company’s repository of information.
  • Because A1 do all their work in channels, Sarah knows that she can search Slack to find information that she’s looking for.
  • Sarah can save key messages and files so that they are quick and easy to access.

Searching in Slack

Sarah needs to find an important document to review before a meeting. Messages, files, people and conversations are searchable because everyone at A1 works in channels. Sarah simply starts typing ‘strategic plan’ in the search field and Slack does the rest.

Saving files and messages

Saving a file or message allows Sara to create a list of important messages and files so that she can access them quickly from the sidebar. Sara knows that she’ll be referring to the strategic plan file often, so she saves it to come back to easily.

Using reminders to track action items

Paul has asked the team to take a look at a document before an upcoming meeting. Sarah needs to come back to this task, as she doesn’t have the time to get stuck in to it right now. She uses a reminder to set a time when Slack will bring her back to the message.

Your next steps

💡 Search for a file or message in Slack, and save it.

💡 Set a reminder on a message that you want to come back to.

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