Workspace administration Learn how to manage your Slack workspace or Enterprise Grid org.
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Upgrade or downgrade a paid plan Workspace Owners and members who upgraded a workspace can make plan changes. Here are the options available:
Upgrade from the Standard plan to the Plus plan
Downgrade from the Plus plan to the Standard plan
Downgrade from a paid plan to the free version of Slack
Note: If you're currently using a paid plan on a free trial, you may need to contact us to downgrade your plan.
Upgrade from Standard to Plus
From your desktop, click your workspace name in the top left.
Select Settings & administration , then Billing from the menu.
From the Overview tab, choose Change plan .
Choose Upgrade to Plus plan .
Click Preview Changes .
Select Review Order , then click Purchase Plus to finish.
Note: Customers in the European Union paying by credit card may be required to use two-factor authentication during checkout. Learn more about strong customer authentication for Slack purchases .
Downgrade from Plus to Standard
From your desktop, click your workspace name in the top left.
Select Settings & administration , then Billing from the menu.
From the Overview tab, choose Change plan .
Select Downgrade to Standard plan .
Click Preview Changes .
Select Confirm Plan Change .
Downgrade to free plan
From your desktop, click your workspace name in the top left.
Select Settings & administration , then Billing from the menu.
From the Overview tab, choose Change plan .
Choose either Switch immediately to Free plan or Switch to Free plan upon renewal .
Click Preview Changes .
Check the box at the bottom of the page to confirm the change.
Click Downgrade Slack .
What to keep in mind
When moving from a paid plan to the free plan, keep the following in mind:
Messages, files, and apps
The message, file, and app limits for the free version of Slack will be reapplied to your workspace.
Slack Connect
Channels shared with people outside your company will immediately disconnect. Each organization will retain a copy of the channel.
Guest accounts
Guest accounts will be deactivated (but you can reactivate them as full members if you’d like).
Channel email addresses
You can continue using existing channel email addresses , but you won't be able to create any new ones.
Workflow Builder
Any workflows created with Workflow Builder during the trial will remain active and count towards your workspace’s app limit. You won’t be able to create new workflows, but Workspace Owners/Admins and members who created workflows can remove existing workflows if they’d like.
Credits
If applicable, we'll credit your workspace account with Slack credits equal to the cost of any unused portion of your paid plan.
Who can use this feature?
Workspace Owners and members who upgraded a workspace
Standard and Plus plans
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