Workspace administration Learn how to manage your Slack workspace or Enterprise Grid org.
Next Previous
Actions,activity,access logs,accessibility,add,add an app,Add members,Add to Slack,administrators,all passwords,analytics,android,announcement,announcements,App Directory,app icon,Apple Watch,approving apps,archive,Asana,Atlassian,Automation apps,badge,billing details,billing,Bitbucket,bot user,box,browse,calls,Calls:,cancel,changes,channels,channel instantly,channel management,channel notification,channel suggestions,claim domains,close,company culture,compliance exports,compose,computers,conversations,convert,connect,connected accounts,connection,connecting,copy messages,create,customization,customize,custom SAML,custom,customer support teams,data exports,data security,deactivate,default channels,delete,deletion,deploy slack,desktop,direct messages,directory,disable,discover and join,Discovery APIs,display name,DMs,Do Not Disturb,domain,domains,downgrade,dropbox,duplicate accounts,edit,editing,education,email address,email,emoji,emoticons,Enterprise Grid,Enterprise Mobility Management,executives,export,failed payments,Fair Billing,faqs,finding,format,formatting,framework for apps,free trials,general,getting started,giphy,github integration,github organization,github,glossary,google apps,google calendar,google drive,guests,highlights,hipchat,human resources,IFTTT,import,Incoming WebHooks,integrations,ios,invite,IT teams,JIRA,join,Keep up,keyboard layout,keyboard shortcuts,Keychain Access,keyword notifications,language,languages,leave,link previews,loading,limits,links,linux,mac,manage a workspace,manage apps,manage members,marketing,mention,merge,message actions,messages are displayed,message display,microsoft products,mobile,mobile push,move channels,moving workspaces,multiple,mute,name,names,noise,nonprofits,notify,OneDrive,onboard,owners,password,payment,payments,permissions,phones,pin,plan,plans,plus plan,polls,primary ownership,privacy policies,prioritize tasks,private,private channel,private notes and files,project management,public channel,purpose,Quick Switcher,quote,reactivate,read,recruitment,referrer information,reminder,remove,rename,retention,Request a new workspace,role,roles,RSS,sales,Salesforce,SAML,SCIM,SCIM provisioning,screen reader,search,send,session duration,share messages,share,shared channel,shared channels,sidebar,sign in,sign out,signup mode,single sign-on,Slack Day,Slack for Teams,Slack notifications,Save notes and files,Service Level Agreements,ServiceNow,sign up,slack status,slackbot,slash commands,snippet,snooze,software developers,star,statistics,Stride,sync,tablets,tax,threads,time zone,tips,to-do lists,topic,triage channels,Terms of Service,Trello,troubleshoot,trouble receiving,tour,twitter,two-factor authentication,unread messages,updates,upgrade,upload,username,user groups,URL,vacation,Vendor and remittance,video,voice call,voice,what is,what's important,whitelisting,windows phone,windows,working in,workspace apps,workspace creation requests,workspace discovery,workspace's settings,wunderlist,your actions,Zapier,zoom,features,#general,File storage,posts,dark mode,theme,Workflow Builder,Voice,video,screen sharing,workflows,Outlook Calendar,Invited members,Transfer ownership,Whitelist,Enterprise Key Management,Transport Layer Security,Strong customer authentication,CSV,text file,work hours,
Search for “[term]” See [n]+ more results →
Upgrade or downgrade a paid plan Workspace Owners and members who upgraded a workspace can make plan changes. Here are the options available:
Upgrade from the Pro plan to the Business+ plan
Downgrade from the Business+ plan to the Pro plan
Downgrade from a paid plan to the free version of Slack
Note: If you're currently using a paid plan on a free trial, you may need to contact us to downgrade your plan.
From your desktop, click your workspace name in the top left.
Select Settings & administration , then Billing from the menu.
From the Overview tab, choose Change plan .
Choose Upgrade to Business+ plan .
Click Preview Changes .
Select Review Order , then click Purchase Business+ to finish.
Note: Customers in the European Union paying by credit card may be required to use two-factor authentication during checkout. Learn more about strong customer authentication for Slack purchases .
From your desktop, click your workspace name in the top left.
Select Settings & administration , then Billing from the menu.
From the Overview tab, choose Change plan .
Select Downgrade to Pro plan .
Click Preview Changes .
Select Confirm Plan Change .
From your desktop, click your workspace name in the top left.
Select Settings & administration , then Billing from the menu.
From the Overview tab, choose Change plan .
Choose either Switch immediately to Free plan or Switch to Free plan upon renewal .
Click Preview Changes .
Check the box at the bottom of the page to confirm the change.
Click Downgrade Slack .
When moving from a paid plan to the free plan, keep the following in mind:
Messages, files, and apps
The message, file, and app limits for the free version of Slack will be reapplied to your workspace.
Slack Connect
Channels shared with people outside your company will immediately disconnect. Each organization will retain a copy of the channel.
Guest accounts
Guest accounts will be deactivated (but you can reactivate them as full members if you’d like).
Channel email addresses Any existing channel email addresses will no longer work and you won't be able to create any new ones.
Workflow Builder
Any workflows created with Workflow Builder during the trial will remain active and count towards your workspace’s app limit. You won’t be able to create new workflows, but Workspace Owners/Admins and members who created workflows can remove existing workflows if they’d like.
Credits If applicable, we'll credit your workspace account with Slack credits equal to the cost of any unused portion of your paid plan.
Who can use this feature?
Workspace Owners and members who upgraded a workspace
Pro and Business+ plans
Thanks so much for your feedback!
If you’d like a member of our support team to respond to you, please send a note to feedback@slack.com .
If you’d like a member of our support team to respond to you, please send a note to feedback@slack.com .
If you’d like a member of our support team to respond to you, please send a note to feedback@slack.com .
