Keep up with what’s important

Trying to keep up with every message or channel can test your focus. A few tweaks here and there can bring order to your Slack universe and help you get work done.

 

Tips for keeping up in Slack

  • Get organised: Focus your channel list and mark important items in Slack. You’ll eliminate distractions and never miss a thing.
  • Have a strategy: Use Slack’s built-in tools to keep up with the latest and most important conversations in Slack.
  • Get notified (or not!): Customise your notifications and let them do some of the work for you.

 

Bring your noteworthy items to the fore

Star channels, messages and files to mark them as important. For channels you’ve joined and need to check frequently, starring them will move them to the top of your channel list. To make following up a breeze, star messages and files to list them neatly in one place – simply click the star icon in the top right corner to view.

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💡  Learn how to star items in Slack.

 

Customise and focus your channel list

While Slack is all about transparency, you probably don’t need to see every channel in your sidebar to get your best work done. For busy workspaces, we recommend viewing only channels that you frequently visit or those that have regular activity.

channel_list

Here’s how to tailor your sidebar to fit your needs:

  1. From your desktop, click your workspace name in the top left.
  2. Select Preferences.
  3. Choose Sidebar.
  4. Under Sidebar settings, select your preferred option.

 

Use Slack’s built-in tools

Working in Slack is exciting: so much to see and share! But reading everything your teammates' post in Slack can get overwhelming. Once your sidebar is ship-shape, you can use these tools to keep up with the latest conversations in Slack.

Activity

Check your activity to see if you need to follow up with someone. It’s easy to do: click the Activity icon to see any recent mentions and reactions added to your messages.

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All unread 

There’s no need to scour every channel all day when you can view all your unread messages in one place. You can even prioritise your unread messages – either alphabetically, by newest or oldest activity or by how you use Slack.

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💡  Find out more about viewing all your unread messages.

All threads

Catch up on the threads you follow, reply to conversations that need your input or simply feel at ease knowing all your ongoing conversations are organised.

💡  Learn how to use threads in Slack.

 

Put your notifications to work

Keeping up can feel like a challenge; let your notifications do some of the work for you. Not all activity in Slack needs your immediate attention — that’s why you get to decide if and when you get notified. Slack offers a few ways to help you focus and prioritise your attention.

Customise your desktop notifications

Decide if and when Slack should send you notifications, what they should sound like and more. Our recommendations:

  • Choose only direct messages and keywords in your default notification settings.
  • Be notified of broader activity only in your most important channels.

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💡  Learn more about customising your desktop notifications.

Customise your notifications by channel

Keep track of the topics that are most important to you by choosing which channels will notify you of activity. You can mute channels that get too noisy or choose to get notified of every message in channels that need your attention.

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💡  Dive deeper into customising your notifications by channel.

Set up keywords

Get notified whenever someone mentions a word or phrase that matters to you, e.g. your name, nickname, project, customer, area of interest or any other conversation you want to stay up to speed with. To set up your keywords, follow these steps:

  1. From your desktop, click your workspace name in the top left.
  2. Select Preferences.
  3. Click Notifications.
  4. Click Notification settings and choose your preferences.

keywords