Manage Slack Connect channels

Slack Connect lets you work with people from other companies in channels. Read on to learn how owners, admins and members who have been granted permission can manage Slack Connect channels.

Ways to manage channels


Approve or deny requests for channels

Depending on workspace settings, each company may need to approve a request to work together in a channel. Anyone with permission can approve or deny requests using the steps below.

  1. From your desktop, click on your workspace name in the top left.
  2. Select Settings and administration from the menu, then click Manage Slack Connect.
  3. Click the Requests tab on the left.
  4. Next to the channel name, select Approve or Deny.

An invitation will expire if it's not accepted and approved within 14 days. Expired invitations will display below any pending requests.


Choose custom approval settings for specific organisations

Owners and admins can decide whether requests to work in channels with other companies need approval. Those with permission can override the existing setting and choose different approval settings for specific organisations. Requests may still need approval from the other company, depending on their settings.

Pro and Business+ subscriptions

Enterprise Grid subscription

Workspace owners, workspace admins, and members with permission can choose custom approval settings for specific organisations:
  1. From your desktop, click on your workspace name in the top left.
  2. Select Settings and administration from the menu, then click Manage Slack Connect.
  3. Select the Organisations tab on the left.
  4. Next to the organisation that you'd like to set custom approval for, click on the
     three dots icon and select Edit approval settings.
  5. Click on Custom, then select an option from the menu.
  6. Click on Save to confirm.
Org owners and org admins can choose custom approval settings for specific organisations:
  1. From your desktop, click on your workspace name in the top left.
  2. Select Settings & administration from the menu, then click on Organisation settings.
  3. Click  Slack Connect in the left sidebar.
  4. Next to the organisation that you'd like to set custom approval for, click on the
     three dots icon and select Edit approval settings.
  5. Click on Custom, then select an option from the menu.
  6. Click on Save to confirm.


Revoke invitations for channels

You can revoke any invitation sent by someone from your company before it’s been accepted.

  1. From your desktop, click on your workspace name in the top left.
  2. Select Settings and administration from the menu, then click Manage Slack Connect.
  3. Click the Pending invitations tab on the left.
  4. Next to the channel name, click Revoke.
  5. Click Revoke to confirm.

Tip: To revoke all pending invitations for your workspace, click Revoke all in the top right.


View channels that you're working in with other organisations

Pro and Business+ subscriptions

Enterprise Grid subscription

  1. From your desktop, click on your workspace name in the top left.
  2. Select Settings and administration from the menu, then click Manage Slack Connect.
  3. Select the Organisations tab on the left.
  4. Next to an organisation name, click the  three dots icon.
  5. Select View shared channels.

Org level

Org owners and org admins can see all channels with other organisations in their Enterprise Grid org:

  1. From your desktop, click on your workspace name in the top left.
  2. Select Settings & administration from the menu, then click Organisation settings.
  3. Click  Slack Connect in the left sidebar.

Workspace level

Workspace owners and workspace admins can see all channels with other organisations in workspaces they manage:

  1. From your desktop, click on your workspace name in the top left.
  2. Select Settings and administration from the menu, then click Manage Slack Connect.
  3. Select the Organisations tab on the left.
  4. Next to an organisation name, click the  three dots icon.
  5. Select View shared channels.

Note: For private channels, you’ll only see the names of those that you’re a member of.


Stop working in channels with other organisations 

When you wrap up a project, your organisation can leave the channel (or, if your organisation owns the channel, you can remove the other company). To end all communication in Slack, you can disconnect from an organisation that you've been working with.

 

Who can use this feature?
  • Workspace owners/admins and members with permission (Pro and Business+), org owners/admins and members with permission (Enterprise Grid)
  • Available on paid subscriptions