Manage Slack Connect settings and permissions

Slack Connect allows your members to work with people outside of your company in channels and direct messages (DMs). Keep reading to learn how owners and admins can adjust Slack Connect settings and permissions for conversations with people outside your workspace or Enterprise Grid organisation.

Available settings and permissions


Enable or disable Slack Connect for channels

By default, members can work in channels with people outside your company. Owners and admins can enable or disable the option for members to share channels at any time. Keep in mind that adjusting this permission will not impact any channels that have already been shared.

Standard and Plus subscriptions

Enterprise Grid subscription

Workspace owners and workspace admins can enable or disable the option to share channels for their workspace:

  1. From your desktop, click on your workspace name in the top left.
  2. Select Settings & administration from the menu, then click Workspace settings.
  3. Click the Permissions tab.
  4. Next to Shared channels, click Expand.
  5. Tick or untick the box next to Enable new shared channels.
  6. Click on Save.

Manage Slack Connect for channels 

Org owners and org admins can enable or disable the option to share channels for their org:

  1. From your desktop, click on your workspace name in the top left.
  2. Select Settings & administration from the menu, then click Organisation settings.
  3.  Click  Slack Connect in the left sidebar, then select Settings.
  4. Next to Channels, click Edit.
  5. Tick or untick the box next to Enable.
  6. Click Save setting.


Choose where members can share channels from

When Slack Connect for channels is enabled, members can share channels from any workspace in an Enterprise Grid org by default. If they like, org owners and org admins can choose which workspaces members can share channels from:

  1. From your desktop, click on your workspace name in the top left.
  2. Select Settings & administration from the menu, then click Organisation settings.
  3.  Click  Slack Connect in the left sidebar, then select Settings.
  4. Click Edit next to Enable for channels in which workspaces?
  5. Select which workspaces members can share channels from.
  6. Click on Save.

Tip: If you like, you can stop sharing any channels that have already been shared outside of your workspace or org.


Choose who can send and accept invitations for channels

Standard and Plus subscriptions

Enterprise Grid subscription

By default, members can send and accept invitations to share channels. Workspace owners and workspace admins can change who has this permission:

  1. From your desktop, click on your workspace name in the top left.
  2. Select Settings & administration from the menu, then click Workspace settings.
  3. Click the Permissions tab.
  4. Next to Shared channels, click Expand.
  5. Below Who can send and accept invitations to share a channel?, select an option.
  6. Click on Save.

By default, members can send and accept invitations to share channels. Org owners and org admins can change who has this permission:

  1. From your desktop, click on your workspace name in the top left.
  2. Select Settings & administration from the menu, then click Organisation settings.
  3. Click  Slack Connect in the left sidebar, then select Settings.
  4. Next to Channels, click Edit.
  5. Below Who can request to add people to (or join) a channel using Slack Connect?, select an option.
  6. Click Save setting.


Choose who can approve and manage channels

Standard and Plus subscriptions

Enterprise Grid subscription

By default, only workspace owners and workspace admins can approve requests to share channels and manage channels that have been shared. If they like, they can give other people in their workspace this permission too:

  1. From your desktop, click on your workspace name in the top left.
  2. Select Settings & administration from the menu, then click Workspace settings.
  3. Click the Permissions tab.
  4. Next to Shared channels, click Expand.
  5. Below Who can approve and manage shared channels?, select an option.
  6. Click on Save.

By default, only org owners and org admins can approve requests to share channels and manage channels that have been shared. If they like, they can give other people in their org this permission too:

  1. From your desktop, click on your workspace name in the top left.
  2. Select Settings & administration from the menu, then click Organisation settings.
  3.  Click  Slack Connect in the left sidebar, then select Settings.
  4. Next to Channels, click Edit.
  5. Below Who can approve and manage channels using Slack Connect?, select an option.
  6. Click Save setting.


Choose where requests to share channels are sent

If invitations to share channels need to be approved, you can choose where these requests are sent. By default, requests are sent to anyone with permission to approve and manage channels that have been shared via DMs from Slackbot, but they can be routed to a specific channel instead.

Standard and Plus subscriptions

Enterprise Grid subscription

Workspace owners and workspace admins can choose where requests are sent for approval using the steps below:

  1. From your desktop, click on your workspace name in the top left.
  2. Select Settings & administration from the menu, then click Workspace settings.
  3. Click the Permissions tab.
  4. Next to Shared channels, click Expand.
  5. Below Where will these requests be sent?, select an option.
  6. Click Save.

Org owners and org admins can choose where requests are sent for approval using the steps below. If requests are sent to a channel, it must be an org-wide channel.

  1. From your desktop, click on your workspace name in the top left.
  2. Select Settings & administration, then click Organisation settings.
  3. Click  Slack Connect in the left sidebar, then select Settings.
  4. Next to Channels, click Edit.
  5. Below Where will these requests be sent?, select an option.
  6. Click Save setting.

Tip: Requests will automatically update in the selected channel or your DM with Slackbot once someone has approved or denied them.


Enable or disable Slack Connect for DMs

By default, members can start direct messages (DMs) with people at other companies. Owners and admins can enable or disable Slack Connect for DMs at any time. Keep in mind that adjusting this permission won’t affect the ability for members to DM people with whom they already share channels.

Standard and Plus subscriptions

Enterprise Grid subscription

Workspace owners and workspace admins can enable or disable Slack Connect for DMs:

  1. From your desktop, click on your workspace name in the top left.
  2. Select Settings & administration from the menu, then click Workspace settings.
  3. Click the Permissions tab.
  4. Next to Slack Connect for direct messages, click Expand.
  5. Tick or untick the box next to Enable Slack Connect for direct messages.
  6. Click on Save.

Org owners and org admins can enable or disable Slack Connect for DMs:

  1. From your desktop, click on your workspace name in the top left.
  2. Select Settings & administration from the menu, then click Organisation settings.
  3.  Click  Slack Connect in the left sidebar, then select Settings.
  4. Next to Direct messages, click Edit.
  5. Tick or untick the box next to Enable.
  6. Click on Save.


Choose who can send and accept invitations for DMs

Standard and Plus subscriptions

Enterprise Grid subscription

By default, members can send and accept invitations to DM people from other organisations. Workspace owners and workspace admins can change who has this permission:

  1. From your desktop, click on your workspace name in the top left.
  2. Select Settings & administration from the menu, then click Workspace settings.
  3. Click the Permissions tab.
  4. Next to Slack Connect for direct messages, click Expand.
  5. Below Who can send and accept DM invitations?, select an option.
  6. Click on Save.

By default, members can send and accept invitations to DM people from other organisations. Org owners and org admins can change who has this permission:

  1. From your desktop, click on your workspace name in the top left.
  2. Select Settings & administration from the menu, then click Organisation settings.
  3. Click  Slack Connect in the left sidebar, then select Settings.
  4. Next to Direct messages, click Edit.
  5. Below Who can send and accept invitations to direct message people outside your organisation?, select an option.
  6. Click on Save.


Allow or restrict DM invitations from unverified organisations

If Slack has verified your organisation, you can choose to restrict or allow DM invitations from unverified organisations.

Standard and Plus subscriptions

Enterprise Grid subscription

By default, members can accept DM invitations from any organisation. Workspace owners and admins can restrict this permission if they like, and only allow members to accept invitations from verified organisations.

  1. From your desktop, click on your workspace name in the top left.
  2. Select Settings & administration from the menu, then click Workspace settings.
  3. Click the Permissions tab.
  4. Next to Slack Connect for direct messages, click Expand.
  5. Below Allow direct message invitations from unverified organisations, tick or uncheck the box next to Enable for Slack Connect.
  6. Click on Save.
By default, members can only accept DM invitations from verified organisations. Org owners and admins can change this permission if they like, and allow members to accept invitations from any organisation.
  1. From your desktop, click on your workspace name in the top left.
  2. Select Settings & administration from the menu, then click Organisation settings.
  3.  Click  Slack Connect in the left sidebar, then select Settings.
  4. Next to Direct messages, click Edit.
  5. Below Allow members to accept DM invitations from unverified organisations, tick or untick the box next to Enable.
  6. Click on Save.

Note: Keep in mind that adjusting this permission will not impact members' ability to send DM invitations to unverified organisations.

Who can use this feature?
  • Workspace owners/admins and org owners/admins
  • StandardPlus and Enterprise Grid subscriptions