Manage channels shared with external organisations

By default, workspace owners and admins on the Standard and Plus subscriptions and org owners and admins on the Enterprise Grid subscription can manage channels shared with external organisations. Members who have been granted permission can also manage these channels.

Ways to manage shared channels


Approve or deny requests to share channels

By default, when an invitation to share a channel has been accepted, the pending request is sent to the organisation that owns the channel for approval. If the person who accepted the invitation doesn’t have permission to manage shared channels, the request may also need to be approved by someone from the invited organisation who does. Anyone with permission can approve or deny requests using the steps below.

  1. From your desktop, click on your workspace name in the top left.
  2. Select Settings and administration from the menu, then click Manage Slack Connect.
  3. Click the Requests tab on the left.
  4. Next to the channel name, select Approve or Deny.

An invitation will expire if it's not accepted and approved within 14 days. Expired invitations will display below any pending requests.


Automatically approve requests to share channels

If you plan to continue working with an organisation in multiple channels, you can turn on automatic approval to skip approving every request from that organisation. Requests to share channels may still need approval from the other organisation, depending on that organisation's settings.

Turn on automatic approval

Standard and Plus subscriptions

Enterprise Grid subscription

  1. From your desktop, click on your workspace name in the top left.
  2. Select Settings and administration from the menu, then click Manage Slack Connect.
  3. Select the Organisations tab on the left.
  4. Next to the organisation that you'd like to automatically approve, click the
     three dots icon.
  5. Select Approve automatically, then click Approve to confirm.
Org owners and org admins can turn on automatic approval for other organisations:
  1. From your desktop, click on your workspace name in the top left.
  2. Select Settings & administration from the menu, then click on Organisation settings.
  3. Click  Slack Connect in the left sidebar.
  4. Next to the organisation that you'd like to automatically approve, click the
     three dots icon.
  5. Select Approve automatically, then click Approve to confirm.


Turn off automatic approval

Standard and Plus subscriptions

Enterprise Grid subscription

  1. From your desktop, click on your workspace name in the top left.
  2. Select Settings and administration from the menu, then click Manage Slack Connect.
  3. Select the Organisations tab on the left.
  4. Next to the organisation that you’d like to turn off automatic approval for, click the  three dots icon.
  5. Select Turn off automatic approvals, then click Turn off to confirm.
Org owners and org admins can turn off automatic approval for other organisations:
  1. From your desktop, click on your workspace name in the top left.
  2. Select Settings & administration from the menu, then click on Organisation settings.
  3. Click  Slack Connect in the left sidebar.
  4. Next to the organisation that you'd like to turn off automatic approval for, click the  three dots icon.
  5. Select Turn off automatic approvals, then click Turn off to confirm.


Revoke invitations to share channels

If you've changed your mind about an invitation to share a channel before it's been accepted, you can revoke the invitation:

  1. From your desktop, click on your workspace name in the top left.
  2. Select Settings and administration from the menu, then click Manage Slack Connect.
  3. Click the Pending invitations tab on the left.
  4. Next to the channel name, click Revoke.
  5. Click Revoke to confirm.

Tip: To revoke all pending invitations for your workspace, click Revoke all in the top right.


View all channels shared with other organisations

Standard and Plus subscriptions

Enterprise Grid subscription

  1. From your desktop, click on your workspace name in the top left.
  2. Select Settings and administration from the menu, then click Manage Slack Connect.
  3. Select the Organisations tab on the left.
  4. Next to an organisation name, click the  three dots icon.
  5. Select View shared channels.

Org level

Org owners and org admins can see all channels that workspaces in their Enterprise Grid organisation share with external organisations.

  1. From your desktop, click on your workspace name in the top left.
  2. Select Settings & administration from the menu, then click Organisation settings.
  3. Click  Slack Connect in the left sidebar.

Workspace level

Workspace owners and workspace admins can see all channels shared with external organisations in workspaces they manage.

  1. From your desktop, click on your workspace name in the top left.
  2. Select Settings and administration from the menu, then click Manage Slack Connect.
  3. Select the Organisations tab on the left.
  4. Next to an organisation name, click the  three dots icon.
  5. Select View shared channels.

Note: If your organisation shares private channels with external organisations, you’ll only see the names of private channels you're a member of.


Stop sharing a channel 

There are three options to stop sharing a channel:

 

Who can use this feature?
  • Workspace owners/adminsorg owners/admins and members with permission to manage shared channels
  • StandardPlus and Enterprise Grid subscriptions