Manage shared channels

By default, org owners and org admins on the Enterprise Grid subscription, and workspace owners and workspace admins on the Standard and Plus subscriptions, can manage shared channels. They can also give other members permission to manage shared channels in order to perform these actions:


Set permissions for managing shared channels

Giving members permission to approve shared channel requests also allows them to manage shared channels. To grant this permission, follow the steps below:

Standard and Plus subscriptions

Enterprise Grid subscription

Workspace owners and admins can give members permission to manage shared channels. To decide who can manage shared channels in your workspace, use these steps:

  1. From your desktop, click your workspace name in the top left.
  2. Click Administration, then Workspace settings from the menu.
  3. Click the Permissions tab.
  4. Next to Shared channel requests, click Expand.
  5. Under Who can approve shared channel requests?, choose who can manage shared channels in your workspace.
  6. Click Save to finish.

Org owners and org admins can give other members permission to manage shared channels. To decide who can manage shared channels in your org, use these steps:

  1. From your desktop, click your workspace name in the top left.
  2. Click Administration, then Organisation settings from the menu.
  3. Click Settings, then Channel administration.
  4. Next to Shared channel requests, click Edit.
  5. Decide who can manage shared channels, then click Save setting.

 

Send shared channel requests to a channel

By default, those with permission to manage shared channels receive shared channel requests in their direct message with Slackbot. To help centralise all requests in one place, owners and admins can send requests to a specific channel in your workspace or org instead. Members with permission to manage shared channels can approve or deny requests from that channel.

Standard and Plus subscriptions

Enterprise Grid subscription

Workspace owners and admins can select any non-shared channel to send requests. Here’s how:

  1. From your desktop, click your workspace name in the top left.
  2. Select Administration, then Workspace settings from the menu.
  3. Click the Permissions tab.
  4. Next to Shared channel requests, click Expand.
  5. Under Where will these requests be sent?, choose A specific channel and select a channel from the drop-down menu.
  6. Click Save.

Org owners and admins can select an optional or default org-wide channel to send requests to. Bear in mind that requests can’t be sent to an org-wide channel that’s a private channel.

  1. From your desktop, click your workspace name in the top left.
  2. Select Administration, then Organisation settings from the menu.
  3. Click Settings, then Channel administration.
  4. Next to Shared channel requests, click Edit.
  5. Under Where will these requests be sent?, choose A specific channel and select a channel from the drop-down menu.
  6. Click Save.

 

View all shared channels

Anyone with permission to manage shared channels can view a list of your workspace’s shared channels and the organisations you’re sharing channels with.

Standard and Plus subscriptions

Enterprise Grid subscription

  1. From your desktop, click your workspace name in the top left.
  2. Select Administration from the menu.
  3. Click Manage shared channels.
  4. Select the Organisations tab on the left.

Org owners and admins can see shared channels across all workspaces in their org from the admin dashboard. Workspace owners and admins can see all shared channels in workspaces they manage.

Org level

  1. From your desktop, click your workspace name in the top left.
  2. Select Administration, then Organisation settings from the menu to open the Admin dashboard.
  3. Below Organisation on the left, click External sharing to view a list of your org’s shared channels.

Workspace level

  1. From your desktop, click your workspace name in the top left.
  2. Select Administration from the menu.
  3. Click Manage shared channels.
  4. From the Organisations tab on the left, view a list of your workspace’s shared channels and the organisations you’re sharing channels with.

Note: to keep their content private, you can't see the names of private shared channels, but you'll be able see they exist when you view all shared channels in your workspace.

 

Manage shared channel requests

Members with permission to manage shared channels can view, approve and deny all pending shared channel requests at any time.

  1. From your desktop, click your workspace name in the top left.
  2. Select Administration from the menu.
  3. Click Manage shared channels.
  4. Select the Pending requests tab on the left.
  5. Choose Approve or Deny next to the channel names.

Note: If you change your mind once a shared channel invitation has been accepted, you can deny it at the approval stage. If the invitation isn’t accepted, it’ll expire after seven days so you don’t have to take any action.

 

Stop sharing channels

To disconnect shared channels, there are two options:

Visit Stop sharing channels with another organisation to learn more. 

Who can use this feature?
  • Workspace owners/admins and org owners/admins (default)
  • StandardPlus and Enterprise Grid subscriptions

By default, workspace owners and workspace admins on the Standard and Plus subscriptions, and org owners and org admins on the Enterprise Grid subscription can manage shared channels. They can also give other members permission to manage shared channels in order to perform these actions:


Set permissions for managing shared channels

Standard and Plus subscriptions

Enterprise Grid subscription

Workspace owners and workspace admins can give members permission to manage shared channels. To decide who can manage shared channels in your workspace, use these steps:

  1. From your desktop, click your workspace name in the top left.
  2. Click Settings & administration, then click workspace settings.
  3. Click the Permissions tab.
  4. Next to Shared channel requests, click Expand.
  5. Under Who can approve shared channel requests?, choose who can manage shared channels in your workspace.
  6. Click Save to finish.

Org owners and org admins can give other members permission to manage shared channels. To decide who can manage shared channels in your org, use these steps:

  1. From your desktop, click your workspace name in the top left.
  2. Select Settings & administration, then click Organisation settings from the menu.
  3. Click Settings in the left sidebar, then select Channel administration.
  4. Next to Shared channel requests, click Edit.
  5. Decide who can manage shared channels, then click Save setting.

 

Send shared channel requests to a channel

By default, those with permission to manage shared channels receive shared channel requests via direct messages from Slackbot. To help to centralise all requests, owners and admins can send requests to a specific channel in your workspace or org instead. All members with permission to manage shared channels can approve or deny requests from that channel.

Standard and Plus subscriptions

Enterprise Grid subscription

Workspace owners and workspace admins can send requests to any non-shared channel. Here’s how:

  1. From your desktop, click your workspace name in the top left.
  2. Select Settings & administration, then click workspace settings.
  3. Click the Permissions tab.
  4. Next to Shared channel requests, click Expand.
  5. Under Where will these requests be sent?, choose A specific channel and select a channel from the drop-down menu.
  6. Click Save.

Org owners and org admins can send requests to any public org-wide channel. Here’s how:

  1. From your desktop, click your workspace name in the top left.
  2. Select Settings & administration, then click Organisation settings.
  3. Click Settings in the left sidebar, then select Channel administration.
  4. Next to Shared channel requests, click Edit.
  5. Under Where will these requests be sent?, choose A specific channel and select a channel from the drop-down menu.
  6. Click Save.

 

View all shared channels

Anyone with permission to manage shared channels can view a list of your workspace’s shared channels and the organisations you’re sharing channels with.

Standard and Plus subscriptions

Enterprise Grid subscription

  1. From your desktop, click your workspace name in the top left.
  2. Select Settings & administration from the menu.
  3. Click Manage shared channels.
  4. Select the Organisations tab on the left to view a list of your workspace’s shared channels.

Org owners and org admins can see shared channels across all workspaces in their org from the admin dashboard. Workspace owners and workspace admins can see all shared channels in workspaces they manage.

Org level

  1. From your desktop, click your workspace name in the top left.
  2. Select Settings & administration, then click Organisation settings.
  3. Below Organisation on the left, click External sharing to view a list of your org’s shared channels.

Workspace level

  1. From your desktop, click your workspace name in the top left.
  2. Select Settings & administration from the menu.
  3. Click Manage shared channels.
  4. Select the Organisations tab on the left to view a list of your workspace’s shared channels.

Note: When you view all the shared channels in your workspace, you'll be able to see private shared channels. To keep their content private, the names of private channels you aren't a member of will not be visible.

 

Manage shared channel requests

Members with permission to manage shared channels can view, approve and deny pending shared channel requests at any time.

  1. From your desktop, click your workspace name in the top left.
  2. Select Settings & administration from the menu.
  3. Click Manage shared channels.
  4. Click the Pending requests tab on the left.
  5. Select Approve or Deny next to the channel names.

Note: If a shared channel invitation isn’t accepted within seven days, it will automatically expire.

 

Stop sharing channels

To disconnect shared channels, there are two options:

Visit Stop sharing channels with another organisation to learn more. 

Who can use this feature?
  • Workspace owners/admins and org owners/admins (default)
  • StandardPlus and Enterprise Grid subscriptions