Manage apps on Enterprise Grid

As an org owner or org admin, you can view and manage apps for all workspaces in your Enterprise Grid organisation from the Apps section of the admin dashboard. You can choose to instal certain apps at the org level and add them to workspaces, approve any app at the org level for workspace owners to instal if they'd like to, or restrict any app at the org level so it cannot be installed.  

Note: Apps using the admin, Discovery or SCIM APIs can access the data that they need in an org once they’ve been installed at the org level. They don’t need to be explicitly added to any workspaces.


View apps in your org

Org owners and org admins can use the admin dashboard to see which apps have been installed, approved or restricted across workspaces in their org, along with other information:

  • Installed on
    If an app has been installed to one workspace, you’ll see the workspace name. If an app has been installed to more than one workspace, you’ll see the total number of workspaces. Click on an app’s name to see a full list of workspaces that it’s been installed to, when it was installed and who installed it.
  • Installation policy
    An app’s installation policy tells you if it’s available to your org. Approved apps can be installed to any workspace, while Restricted apps cannot be installed to any workspace. Apps with a Set by workspace policy can be approved or restricted by individual workspace owners.
  • Access level
    An app’s access level tells you how it’s been installed. Apps are installed at either the Organisation or Workspace level.
  • Source
    An app’s source tells you where an app originated. App Directory apps source are installed from the Slack App Directory. Internal apps are built by someone in your organisation. Distributed apps are created by a developer but have not been submitted to the App Directory or reviewed by Slack.

Apps section of the Enterprise Grid admin dashboard showing all apps installed to an Enterprise Grid org and details about those apps

Tip: To export a list of apps installed across your org from the admin dashboard, click on Export CSV in the top-right corner of the Installed apps tab.


Instal an app at the org level

There are two steps to instal an app at the org level: installing the app to your org, then adding the app to workspaces.

Step 1: Choose and instal an app

  1. From your desktop, click on your workspace name in the top left.
  2. Select Settings & administration from the menu, then click on Organisation settings.
  3. From the left sidebar, click on  Organisation, then select Apps to open the admin dashboard.
  4. Click Manage apps in the top right, then select Instal an app.
  5. Search for and select the app that you’d like to instal.
  6. Click on Continue. Depending on the app that you’re installing, you may be prompted to complete additional steps before proceeding.
  7. Click on Allow to grant the app access to your org.

Slackbot will send a direct message (DM) to all org owners and org admins, letting them know that the app has been installed. Once you’ve granted the app access to your org, you can return to the admin dashboard to add the app to workspaces.

Note: If you instal an app at the org level that has already been added to workspaces, members of those workspaces can continue using it without interruption.

Step 2: Add an app to workspaces 

  1. From the Apps section of the admin dashboard, click on the Installed apps tab.
  2. Find the app that you’d like to add to workspaces.
  3. Click on the  three dots icon to the right of the app.
  4. Select Add to more workspaces.
  5. Tick the box next to any workspaces that you’d like to add the app to. To automatically add the app to any new workspaces created in your org, tick the box next to Default for future workspaces.
  6. Click Next.
  7. Tick the box next to I’m ready to add this app.
  8. Click on Add app.

Slackbot will send a DM to all org owners and org admins when the app has been added to the workspaces that you selected. Once an app has been added to workspaces, members can connect their accounts to use it.


Approve or restrict an app at the org level

Follow the steps below to approve or restrict an app for all workspaces in your org. 

Approve an app for your org

  1. From your desktop, click on your workspace name in the top left.
  2. Select Settings & administration from the menu, then click on Organisation settings.
  3. From the left sidebar, click on  Organisation, then select Apps.
  4. Click on Manage apps in the top right, then select Approve an app.
  5. Search for and select the app that you’d like to approve.
  6. Review the app’s scopes, then click on Approve.

Tip: To unapprove an app, click on the  three dots icon to the right of the app on the Installed apps tab of the admin dashboard. Then, select Unapprove app.

Restrict an app for your org

Restricting an app will not remove any existing installations of the app from workspaces in your org. A workspace owner or app manager will need to remove the app from their workspace.

  1. From your desktop, click on your workspace name in the top left.
  2. Select Settings & administration from the menu, then click on Organisation settings.
  3. From the left sidebar, click on  Organisation, then select Apps.
  4. Click on Manage apps in the top right, then select Restrict an app.
  5. Search for and select the app that you’d like to restrict.
  6. Click on Restrict

Tip: To unrestrict an app, click on the  three dots icon to the right of the app on the Installed apps tab of the admin dashboard. Then, select Unrestrict app.


Remove or uninstall an app

There are two options for removing apps installed at the org level:

  • Remove the app from workspaces that no longer need to use it.
  • Uninstal the app from your org to remove it from all workspaces. 

Note: Apps that are not installed at the org level cannot be removed from workspaces or uninstalled from the admin dashboard. A workspace owner or app manager will need to remove the app.

Remove an app from a workspace

  1. From your desktop, click on your workspace name in the top left.
  2. Select Settings & administration from the menu, then click on Organisation settings.
  3. From the left sidebar, click on  Organisation, then select Apps.
  4. Click on the  three dots icon to the right of the app that you’d like to remove.
  5. Select Remove from a workspace.
  6. Tick the boxes next to any workspaces that you’d like to remove the app from.
  7. Click Next.
  8. Tick the box next to I’m ready to remove this app, then click on Remove app.

Slackbot will send a DM to all org owners and org admins when the app has been removed from the workspaces that you selected.


Uninstal an app from your org

  1. From your desktop, click on your workspace name in the top left.
  2. Select Settings & administration from the menu, then click on Organisation settings.
  3. From the left sidebar, click on  Organisation, then select Apps.
  4. Click on the  three dots icon to the right of the app that you’d like to uninstal.
  5. Select Uninstal from your org.
  6. Tick the box next to I want to uninstal this app from my org, then click on Uninstal.

Slackbot will send a DM to all org owners and org admins when the app has been uninstalled from your org.

Who can use this feature?
  • Org owners and org admins
  • Available on the Enterprise Grid subscription