Manage a workspace on Enterprise Grid

As a workspace owner or admin, you’re a crucial part of your Slack Enterprise Grid’s success. Here’s how to effectively build and manage your workspace within an Enterprise Grid org. ✨

Step 1: Create a workspace in your org

You can move an existing Slack workspace to your org or create a new one.

🚛  Move a workspace to an organisation

Org owners work with Slack to move selected workspaces to your Enterprise Grid org. Once moved, a workspace will retain all member accounts, messages, files – even emoji reactions!

You must be a workspace’s primary owner to approve the move. Slack will send an email and Slackbot message requesting approval. Click Respond to invitation to begin the process.

💡 Read our Guide to moving workspaces to an organisation.

🌱  Create a new workspace

You can request that an org owner or admin create a new workspace in your organisation. If approved, you’ll receive an email and a Slackbot message letting you know that you’re the workspace owner.

💡 Learn how to request a new workspace in your organisation.

Step 2: Workspace settings and permissions

Manage your workspace’s settings and permissions from the desktop app:

  1. From your desktop, click your workspace name in the top left.
  2. Select Administration, then Workspace settings from the menu.

Some of your workspace policies are controlled by Org Owners and Org Admins. If you see a lock icon, that means the preference is  Locked by an Org Admin.

Tip: See all roles and permissions in an organisation.

🔐  Workspace access

You can decide how members of your org access and join your workspace:

  • Open: Visible to all members and open to join
  • By request: Visible to all but members must ask permission to join
  • Invitation-only: Visible to all but members must be invited to join
  • Hidden: Unlisted and new members must be invited to join

💡  Learn how to manage workspace access.


Step 3: Add members to your workspace

Now that you’ve created a workspace, it’s time to add members! Depending on your needs, there are a couple of ways to do this:

  • Add members by inviting them to your workspace.
  • Work with an org owner to add groups of people (e.g. a department) from your company’s identity provider (IdP).

💡  Learn how to add members to a workspace in an organisation. 

Step 4: Communicate and share

🔗  Create multi-workspace channels

Multi-workspace channels let people in different workspaces connect seamlessly. You decide who has access to these channels: a specific set or all workspaces in the org. You can make them private too!

💡Learn how to add channels to other workspaces.

Note: if multi-workspace channel creation is disabled for Workspace Admins and members, get in touch with an Org Owner or Org Admin for help.

📺  Move channels between workspaces

As your org grows and workspaces expand, it's only natural that the right place for a discussion may change. Help keep everyone focused and productive by moving channels from a less relevant workspace to a more appropriate one.

You need to be a workspace owner or admin in both the channel’s original and destination workspaces to make the move.

💡 Learn how to move channels between workspaces.

Step 5: Apps and tools

Slack lets you connect all of the tools and services you use for work in one place, eliminating the need to switch between apps.

👩‍💻  Add apps to your workspace

You can find apps for services you already use in our App Directory – including tools for payments and accounting, project management, HR and beyond.

💡  See Add an app to your workspace for detailed instructions.

Note: Apps and bots work best when installed in all of the workspaces that share channels. Explore some apps designed with Enterprise Grid in mind.

🤖  Build internal integrations

In addition to the App Directory, you can build custom integrations that are tailored to your workspace’s needs. Although this does require some technical skill, creating your own integrations can have huge benefits: 

  • Keep existing internal tools your company is familiar with.
  • Pull updates from other services into Slack to centralise info.
  • Consolidate data from various analytic dashboards into Slack. 

💡  Learn how to customise Slack with internal integrations.

What’s next?

Now that you’re ready to manage your workspace in Enterprise Grid, keep learning with our helpful guides:

Remember, our support team are happy to help – get in touch if you need us! 🎈