Resolve incidents faster in Slack

This webinar is best for:

  • Developers
  • Technology professionals

As a former search-and-rescue pilot, and an emergency services leader at Burning Man, Brent Chapman has seen his fair share of crises. The outages and glitches he manages as an engineer at Slack aren’t life-or-death, but the response, using Slack as our own tool to remedy, really isn’t all that different than more urgent forms of crisis management.

In this webinar, Brent will share real-world examples of how our own developers use Slack to detect incidents, take immediate action, and prevent them in the future. Slack customers using these same techniques report 25% reduced mean times to resolution.

Featured speakers:

Brent ChapmanStaff Engineer, Slack