Manage channels shared with external organizations

By default, Workspace Owners and Workspace Admins on the Standard and Plus plans, and Org Owners and Org Admins on the Enterprise Grid plan, can manage shared channels. If they’d like, they can also give members this permission. Here’s what managing shared channels allows you to do:

*Channels shared before June 24, 2020 are limited to two organizations by default. Someone from the invited organization with permission to manage shared channels must allow additional organizations to join.

 

Manage requests to share a channel

After an invitation to share a channel has been accepted, it must be approved by someone from the organization that owns the channel. If the member who accepted the invitation doesn’t have permission to manage shared channels, the request must also be approved by someone from the invited organization who does.

  1. From your desktop, click your workspace name in the top left.
  2. Select Settings & administration from the menu.
  3. Click Manage shared channels.
  4. Click the Requests tab on the left.
  5. Select Approve or Deny next to the channel names.

Note: An invitation to share a channel will expire if it's not accepted and approved within seven days. Expired invitations will display below pending requests.

 

View all shared channels

To view a list of all the channels your organization shares with external organizations, use the steps below.

Standard and Plus plans

Enterprise Grid plan

  1. From your desktop, click your workspace name in the top left.
  2. Select Settings & administration from the menu, then click Manage shared channels.
  3. Select the Organizations tab on the left.

Org level

Org Owners and Org Admins can see all the channels that workspaces in their org share with external organizations.

  1. From your desktop, click your workspace name in the top left.
  2. Select Settings & administration from the menu, then click Organization settings.
  3. Click  Channels in the left sidebar, then select External Sharing.

Workspace level

Workspace Owners and Workspace Admins can see all channels shared in workspaces they manage.

  1. From your desktop, click your workspace name in the top left.
  2. Select Settings & administration from the menu, then click Manage shared channels.
  3. Select the Organizations tab on the left.

Note: If you share private channels with external organizations, you won't see the names of any private channels unless you're a member of them.

 

Allow additional organizations to join a channel

Channels shared before June 24, 2020 are limited to two organizations by default. If you're from the organization that was invited to the channel, you'll need to allow the channel to be shared with multiple organizations before other organizations can join. Once this is done, the organization that owns the channel will be notified that they can invite additional organizations to join

  1. From your desktop, open the shared channel you'd like to allow additional organizations to join.
  2. Click  Details in the top right.
  3. Click Organizations.
  4. Select Share Channel.
  5. Check the box next to Let additional organizations join this channel.
  6. Click Done.


Stop sharing a channel with external organizations

To stop sharing a channel with external organizations, here’s what you can do:

 

Who can use this feature?
  • Workspace Owners/AdminsOrg Owners/Admins, and members with permission to manage shared channels
  • StandardPlus, and Enterprise Grid plans