Enterprise Grid launch guide
Are you responsible for moving your company to Enterprise Grid? Use this series of guides that cover everything from planning to implementation to help you. You’ll ultimately be able to successfully launch, educate your company and help others understand the power of Slack. 🚀
Launch Enterprise Grid
Let’s get started! These are the main areas you’ll want to focus on when introducing Slack Enterprise Grid to your company:
1. Structure and design
The design, structure and size of your Enterprise Grid organisation will be unique. Use a combination of these methods to build your Enterprise Grid:
- Migrate existing workspaces to your organisation
- Move channels to turn large existing workspaces into smaller ones
- Create new workspaces
Next step 👉🏽 Read our Enterprise Grid structure and design guide to find out how to build your organisation.
2. Organise and name channels
At this stage, start thinking about how people will use channels in the workspaces you’ve laid out. Creating guidelines for naming channels is one of the best ways to keep conversations organised and makes it easier for people to find what they’re looking for.
Next step 👉🏽 Read about how to Organise and name channels.
3. Configure security preferences
Keep your Enterprise Grid organisation protected and meet your company’s security requirements. Review our Guide to single sign-on settings to learn more about the settings you can configure.
Next step 👉🏽 Read Enterprise Grid admin controls to learn more about settings and preferences you can oversee from the Admin dashboard.
4. Add apps and tools
Connect your tools to Slack and enhance your company’s workstream collaboration – with less juggling and jumping between apps.
You can install apps that connect your workspaces to third-party tools from Slack’s App Directory or build your own internal integrations. Workspace owners and admins can also manage which apps are installed in individual workspaces.
Next step 👉🏽 Learn how! Read Connect your tools to Slack.
5. Invite new members to join
There are a few methods for bringing people into your Enterprise Grid organisation. Here are some resources to help you achieve a smooth and successful Slack rollout:
- Move existing workspaces: Guide to moving workspaces to an organisation
- Invite new members: Invite new members to your workspace
- Invite guests: Guest invitation permissions for organisations
If you’ve synced groups created within your identity provider (IdP) to your Enterprise Grid, they’ll appear in the Admin dashboard. Learn more about provisioning members:
Educate and drive change
Educating your company about Slack is an important phase of launching Slack. Here are some ideas to help with company adoption and buy-in:
📣 Make it clear that Slack is where you communicate
Note: Don’t underestimate how the power of company buy-in influences your rollout of Slack. Introduce Slack by email (or however you communicated company-wide before the introduction of Slack). 😉
Our customers see the best results when everyone uses Slack to communicate. This rules out any confusion around what medium an important company announcement should be sent through or where files and information are stored.
To start with, we recommend the CEO or Executive Sponsor(s) post important information regularly in the announcements or #general channel – signalling to everyone that Slack is where work happens.
🏅 Share Slack 101 resources
Visit Slack 101 to find product run-throughs, tips and videos that will help you get to work in Slack.
🔭 Use the Help Centre and Support team
Our Help Centre is chock-full of useful information that can make it easier for members to use Slack and get help when they need it. Don’t hesitate to send people our way by linking to relevant help articles that contain the most up-to-date information.
We’ve always got your back and our Support team are ready to help 24/7. Encourage your colleagues to feel comfortable sharing feedback or asking for our help. Contact us – we’ll look into it!
🎈 Host Slack Day training events
Slack Day training sessions can help your organisation get more comfortable and excited about using Slack. Here are some important topics to cover:
- Demonstrate helpful Slack tips and tricks
- Share your org’s channel naming framework
- Show how to install tools and apps
- Offer office hours to answer questions and provide guidance
💡Read our step-by-step guide to hosting a Slack Day training event!
Slack for all types of roles
Whatever their role, Slack can make your colleagues’ lives more pleasant and productive. These department-specific guides can help shed light on how different people in your organisation can use Slack together.
Slack for customer support teams
Questions about launching Enterprise Grid? Get in touch with us at any time at firstname.lastname@example.org – we’ll be happy to help!