If you’re using a free workspace, there are specific usage limits to be aware of. Keep reading to learn more about message, file, data retention and app installation limits.
Message and file visibility limit You can view and search messages and files from the last 90 days. Files include things such as clips, PDFs, documents, images, screenshots, and audio and video files. When your workspace reaches the visibility limit, Slack will start hiding messages and files older than 90 days to make room for new ones.
Data retention Workspace owners can use basic data retention settings: either keep all messages and files, or delete them after 90 days. If you choose to delete messages and files after 90 days, this will automatically delete any that become hidden by the message and file limit.
App installation limit You can add up to ten third-party or custom apps. If your workspace reaches the app and integration limit, you can uninstall apps to make space for new ones.
Downgrading to a free workspace
If you downgrade from a paid subscription to a free workspace (or cancel a trial), you’ll lose access to certain paid features. Here’s what to expect:
Messages, files and apps
Usage limits will be reapplied to your workspace.
Slack Connect
Slack Connect channels will disconnect. Each organisation will retain a copy of the channel.
Guest accounts
Guest accounts will be deactivated (but you can reactivate them as full members, if you wish).
Channel email addresses
You can continue using existing channel email addresses, but you won’t be able to create any new ones.
Workflow Builder
Any workflows created with workflow builder will remain active and count towards your workspace’s app limit. You cannot create new workflows, but can remove existing ones.
