Manage who can notify a channel or workspace

By default, all members can notify a channel or workspace by using @channel, @here and @everyone mentions. If they’d like to, owners and admins can adjust these settings in their workspace or Enterprise Grid organisation.

Available permissions

  • Owners can choose who can use @channel and @here.
  • Owners can choose who can use @everyone in the general channel.
  • Owners and admins can choose if a warning message will display when someone uses @channel, @here or @everyone in a channel with at least six members.

Tip: On the Business+ and Enterprise Grid subscriptions, owners and admins can change who can use @here or @channel to notify members in any channel other than the general channel.


Manage messaging permissions

Bear in mind that these permissions are applied across a workspace or Enterprise Grid org, and not to specific channels.

Free, Pro and Business+ subscriptions

Enterprise Grid subscription

  1. From your desktop, click your workspace name in the sidebar.
  2. Hover over Tools & settings, then select Workspace settings.
  3. Below Administration in the left sidebar, select Manage permissions. If you don’t see the left sidebar, choose  Menu in the top-left corner to find it.
  4. Select Account types.
  5. Click the   three dots icon next to the permission you'd like to adjust, then select Edit permission.
  6. Choose who can take the action, then click Save

Org level

Org owners can set a policy for every workspace in their org using the steps below.

  1. From your desktop, click your workspace name in the sidebar.
  2. Hover over Tools & settings, then select Organisation settings.
  3. Choose  People, then select Manage permissions.
  4. Select Account types.
  5. Click the   three dots icon next to the permission you'd like to adjust, then select Edit permission.
  6. Choose who can take the action. If you like, select whether individual workspaces can edit this setting.
  7. Click on Save

Workspace level

If an org policy hasn’t been set, workspace owners and workspace admins can adjust messaging permissions using the steps below.
  1. From your desktop, click your workspace name in the sidebar.
  2. Hover over Tools & settings, then select Workspace settings. (If you manage more than one workspace, choose one from the drop-down menu.)
  3. Below Administration in the left sidebar, select Manage permissions. If you don’t see the left sidebar, choose  Menu in the top-left corner to find it.
  4. Select Account types.
  5. Click the   three dots icon next to the permission you'd like to adjust, then select Edit permission.
  6. Choose who can take the action, then select Save.


Manage warning message

By default, a warning message will display when someone uses @channel, @here or @everyone in a channel with at least six members. Owners and admins can adjust this if they like: 

Free, Pro and Business+ subscriptions

Enterprise Grid subscription

  1. From your desktop, click your workspace name in the sidebar.
  2. Hover over Tools & settings, then select Workspace settings.
  3. Click the Permissions tab.
  4. Next to Messaging, click Expand.
  5. Open the drop-down menu to select an option. 
  6. Click on Save

Org level

Org owners can set a policy for every workspace in their org using the steps below.

  1. From your desktop, click your organisation name in the sidebar.
  2. Hover over Tools & settings, then select Organisation settings.
  3. Click on Settings from the left column, then select Organisation policies.
  4. Click the Permissions tab.
  5. Next to Messaging restrictions, click Add policy.
  6. Open the drop-down menu to select an option. 
  7. Click on Save

Workspace level

If an org policy hasn’t been set, workspace owners and workspace admins can adjust warning messages using the steps below.
  1. From your desktop, click your workspace name in the sidebar.
  2. Hover over Tools & settings, then select Workspace settings. (If you manage more than one workspace, choose one from the drop-down menu.)
  3. Click the Permissions tab.
  4. Next to Messaging, click Expand.
  5. Open the drop-down menu to select an option. 
  6. Click on Save.
Who can use this feature?
  • Workspace owners and org owners can set permissions for this feature. Workspace admins have limited access.
  • Available on all subscriptions